What are the responsibilities and job description for the Hotel Manager position at ECWI Hospitality?
Do you flourish in a fast-paced atmosphere where you can demonstrate your leadership abilities? If this is the case, we have an excellent opportunity for you as our next general manager. Our busy hotel requires a creative thinker who can introduce new ideas to increase revenue and establish customer relationships to encourage repeat business. You will not only lead our team, but you will also need to provide the best service to our guests. Day-to-day duties will involve hiring new employees, training them, managing all hotel departments, and guaranteeing outstanding guest satisfaction. Our ideal candidate has 5 or more years of experience leading a hotel or hospitality team and is dedicated to providing our customers with a 5-star experience. Apply now if you're ready for a new challenge!Responsibilities:
- Provide the vision, leadership, and strategy that inspires your staff to deliver exceptional guest service that drives financial success
- Enhance the hotel's reputation for quality by inspecting the cleanliness and upkeep of the rooms, public areas, and surrounding grounds
- Facilitate strategic planning, objectives, and a timetable of action for hotel department leaders that meets overall hotel goals
- Lead sales and marketing efforts by developing a targeted strategy for publicizing the hotel's services and amenities
- Generate a budget that ensures guest satisfaction and quality of services while also keeping costs balanced and profit margins maximized
- You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
- Proven customer service experience as a manager; strong guest-focused mentality
- Must have superb communication skills, organizational skills, and problem-solving skills
- 5 years of experience working in a hotel or the hospitality industry required
- This position requires a high school diploma or equivalent GED; degree in hospitality or related field of study preferred
ECWI Hospitality locations are managed by GF Hotels and Resorts. These properties consist of:
- The Lismore Hotel - A DoubleTree by Hilton (Informalist, Dive, ECDC)
- The Oxbow Hotel (The Lakely)
- Fire House Bar
- Nucleus Cafe
- Racy D'Lenes Coffee Lounge