What are the responsibilities and job description for the Mercedes-Benz Automotive General Manager position at Ed Hicks Imports, Ltd.?
The Hicks Automotive Group is seeking an experienced Mercedes-Benz General Manager to join our team! Are you tired of the corporate structure that has taken the fun out of the automobile business? Do you enjoy working with an engaged team of leaders for a family-owned and operated automotive group? Do you want to develop professionally and be challenged to become the best version of you? You just may have found your place with the Hicks Automotive Group!
The Hicks Automotive Group is celebrating our 52nd year in business and have a rare General Manager opportunity available in our Mercedes-Benz operation! We are looking for a leader to motivate the team members in delivering exceptional customer service in sales and fixed operations while delivering a consistent profitability as we transition into a new automotive market.
RESPONSIBILITIES
- Work with ownership to hire, train and motivate all dealership department managers
- Responsible for profitability in all departments of the dealership
- Assist in developing a marketing and advertising plan to drive traffic to all departments
- Mentor and grow talent across all departments to strengthen the foundation of our family business
- Engage with manufacturer representatives to drive process improvement
- Focus on customer satisfaction to meet and exceed all manufacturer objectives
- Assist sales managers and finance managers in working deals and securing finance approval
- Manage preowned inventory investment for maximum return on sales
- Maximize Mercedes-Benz Certified Preowned program benefits to drive sales and profitability
- Hold regularly scheduled management meetings for all department heads to ensure each department is running efficiently and profitably
- Work with ownership to define a strategic plan for success and track results daily
- Participate in Hicks Automotive Group all-manager meetings and use feedback to drive process improvement
- Develop compensation plans for all departments to drive productivity and customer satisfaction
BENEFITS
- Medical, Dental and Vision insurance
- Life insurance
- 401k
- Paid vacations
- Paid holidays
- Employee Discounts on products and services
- Saturday lunches
- Company demonstrator
QUALIFICATIONS
- Three to five years of previous experience as a Luxury Automotive General Manager
- Excellent communication and customer service skills with both team members and our customers
- Previous experience with high sales volume production and consistent profitability
- Ability to relocate
- Valid driver's license and insurable by our insurance provider
- Must be willing to submit to pre-employment background check and drug screen
The Hicks Automotive Group is an equal opportunity employer and we prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.