What are the responsibilities and job description for the Mercedes Benz Service Technician position at Ed Hicks Imports, Ltd.?
About Us
Every employee is absolutely critical to its success. Part of the Hicks Automotive Group, we've been in business since 1973. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team!
Are you looking for a new opportunity and chance to grow your career? We provide a great learning environment for Technicians with continuing education and hands-on training.
Available Positions:
Entry-Level Service Technician
Experienced Service Technician
Master Service Technician
Technician Specific Benefits
- Shop equipped with the newest technology
- Uniforms provided
- Discounts on products and services
- Highly productive shop
- Career advancement opportunities, promote from within
- ASE and state inspection certification reimbursement and all training expenses paid to further your career
- Continued education, manufacturer hands on and web-based training
- Clean and professional work environment
- Competitive wages
Additional Benefits We Offer
- Medical, Dental, & Vision Insurance
- Life Insurance
- 401(K) Plan
- Paid Training - Sales & Service
- Paid Vacation
- Paid Holidays
- Employee Discounts on products & services
- Saturday lunches
Service Technician Responsibilities
- Perform work specified on the repair order with efficiency and in accordance with dealership.
- Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment.
- Diagnose, maintain, and repair vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
- Communicate directly with the Service Advisor so that customers are informed if any additional service is needed. Provide an estimate of time needed for additional repairs.
- Execute repairs under warranty to manufacturer specifications.
Qualifications
- Previous experience at an automotive dealership
- Strong understanding of the service drive
- Years of experience vary per position
- High school diploma or equivalent
- Dexterity, requiring a steady hand, excellent hand-eye coordination
- Mechanical and troubleshooting skills
- Excellent customer service skills
- Basic computer competencies
- Positive, friendly attitude, along with a customer service mentality
- Enjoy working in a fast-paced environment
- Team player with ability to collaborate with others effectively
- Ability to learn new technology, repair and service procedures and specifications
- Able to operate electronic diagnostic equipment
- Valid driver's license and clean driving record
- Willing to submit to pre-employment drug screen and background check
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.