What are the responsibilities and job description for the Hotel General Manager position at Eden Resort & Suites?
OVERVIEW OF ROLE:
The General Manager functions as the primary strategic business leader of a 300-room hotel and conference center with responsibility for all aspects of the operation, including guest and employee satisfaction, human resources, financial performance, sales, revenue generation, and delivering a return on investment.
Ensures implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, increasing profit, and market share. Holds the property leadership team accountable for strategy execution and guides their individual professional development.
The position ensures sales engines are leveraged and initiates independent and proactive sales activities, when appropriate, to generate demand. Ensures the objectives and goals of the company and property owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.
The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers. Represents brand values in all leadership actions.
EDEN RESORT & SUITES EEO STATEMENT:
The Eden Resort & Suites provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
