What are the responsibilities and job description for the Receptionist position at Edenbrook at Hampton?
Position: Receptionist
The Receptionist at Edenbrook at Hampton is the first point of contact for visitors and guests. This role requires exceptional customer service skills, professionalism, and organizational abilities. In addition to greeting guests, the Receptionist supports the facility’s administrative functions, including resident trust management, AP tasks, scheduling care conferences, and more.
Hours: Evenings 4 pm- 8pm and Weekends 8 am-4 pm / 4 pm-8 pm.
Main responsibilities
- Provide exceptional customer service by greeting all visitors and guests in a friendly and professional manner.
- Operate multi-line phone and paging systems, efficiently routing calls to the appropriate party.
- Assist in scheduling staff to ensure resident needs and compliance with federal, state, and local regulations.
- Maintain accurate monthly and daily staffing records, ensuring they are completed in a timely manner.
- Secure shift coverage for open positions, vacation requests, call-offs, and vacancies.
- Maintain resident trust fund accounts, ensuring accuracy and confidentiality.
- Handle sensitive information regarding residents and facility matters with professionalism and discretion.
- Assist with various administrative tasks, including document scanning, AP, and scheduling care conferences.
Qualifications:
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent customer service and communication skills.
- Strong organizational and multitasking abilities.
- Previous experience as a receptionist in a healthcare or long-term care setting is preferred.
- Familiarity with multi-line phone systems.
- Ability to handle sensitive information with discretion and maintain confidentiality.
Benefits
Depending on the employment status, candidates who join Edenbrook at Hampton can expect competitive wages and the following benefits package:
- Health, Dental and Vision benefit
- Vacation/Holiday/Sick time
- Supportive working environment and culture
- Tuition Reimbursement / Student Loan Repayment Program up to $5,250 a year
If you are a dedicated and compassionate nurse seeking an opportunity to make a positive impact on the lives of seniors, we invite you to join our team at Edenbrook at Hampton.
Edenbrook at Hampton is an equal opportunity employer and values diversity in the workplace. We encourage candidates from all backgrounds to apply.
Job Type: Full-time
Pay: Up to $17.00 per hour
Expected hours: 32 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $5,250