Medical Front Desk Office Manager

Job description

Job Title - Full Time Front Desk Receptionist/Office Administrative Manager

Description:

Here at EDGE Physical Therapy and Sports Medicine our people make the difference. We believe in our employees and give them daily opportunities to grow as professionals and make their mark on the business. Each person brings unique skills to his or her role, and as a growing diverse company, we continue to seek individuals who excel at what they do.

As the face of our Company Headquarters in Paramus, NJ, we expect someone with polish - who has exceptional people skills and knows how and when to interact with others at the perfect time. Whether it is answering the phone and establishing a deep connection with a prospective customer, or ensuring that all guests at check-out leave with a smile - we aim to have all of our clients leave with the best hour of their day.

Our ideal candidate is someone who stands above the crowd, charismatic, understands the different client personalities, and aims to provide a wonderful experience.

Now the boring.. but as important details of the job-

Busy Bergen County Physical Therapy clinic looking for a front desk receptionist/ office administrator to perform office duties. Candidates must handle all administrative duties and produce formal reports extending throughout the company. Organization and detail oriented persons apply only.

Skills/Qualifications

• Excellent at multitasking
• Must be a team player
• Excellent customer service
• Must be detail oriented
• Excellent communication skills
• Ability to problem solve independently
• Must be accountable, punctual and professional

Responsibilities

• Scheduling patients
• Calling patients for appointment reminders
• Take incoming calls and relay and take down messages
• Respond to emails in a prompt manner
• Stay in constant communication with physical therapists and supporting staff
• Verify insurance benefits
• Authorize visits when necessary
• Scanning/Faxing Files
• Data entry using different platforms in clinic
• Collecting patient copay's/payments
• Assist Physical Therapists with any administrative needs
• Keep track of referrals
• Provide custom clinic reports
• Light physical therapy aide duties (when necessary)
• Minimal marketing duties for enhancement of the company

Experience

• Medical Office front desk experience of 2 years preferred
• High quality hospitality and customer service experience of 2 years preferred
• Prompt for scheduling
• Navinet for verification of insurance
• Familiar with commercial insurance/WCOMP/MVA
• Google Drive- Docs, Sheets

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Paramus, NJ (Required)

Ability to Relocate:

• Paramus, NJ: Relocate before starting work (Required)

Work Location: In person

Salary : $20 - $24