Front Desk Receptionist for Small Healthcare Office

Job Summary
We are a small, friendly office dedicated to providing top-notch care in a comfortable and welcoming environment. We're looking for an enthusiastic and organized Front Desk Receptionist to join our team. The ideal candidate will be the first point of contact for our visitors, providing exceptional customer service while managing front desk operations efficiently. This role requires strong organizational and communication skills, attention to detail, and the ability to multitask.

Responsibilities

• Greet and check in patients with a warm, friendly attitude.
• Manage calls, emails, and inquiries in a timely manner.
• Schedule, confirm, and reschedule patient appointments.
• Process insurance verifications and patient billing inquiries.
• Handle patient payment processing and follow up on unpaid bills.
• Maintain accurate patient records and ensure information is updated regularly.
• Perform clerical duties including filing, data entry, and maintaining office supplies.
• Ensure the front desk area is organized and presentable at all times.
• Collaborate with other staff members to ensure smooth office operations.

Qualifications

• Previous experience as a receptionist or in a customer service role is preferred (healthcare experience is a plus).
• Strong time management skills with the ability to prioritize tasks effectively.
• Excellent organizational skills and attention to detail.
• Proficiency in computer literacy and office equipment (phones, fax, patient communication platform)
• Experience with insurance verification and billing (preferred)
• Ability to type efficiently while managing multiple tasks simultaneously.
• Willingness to learn.

What We Offer

• Competitive hourly rate based on experience
• PTO
• Health insurance reimbursement

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Expected hours: 37 per week

Benefits:

• Employee discount
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Every weekend

Ability to Commute:

• Hillsdale, NJ 07642 (Required)

Ability to Relocate:

• Hillsdale, NJ 07642: Relocate before starting work (Preferred)

Work Location: In person

Salary : $19 - $21