What are the responsibilities and job description for the Contents Technician position at Edge Restoration?
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Position Description
Position Summary: We are seeking a detail-oriented
and reliable Contents Technician to join our team at Envy Restoration
& Construction. The Contents Technician is responsible for the inventory,
packing, handling, and cleaning of personal property items, typically in homes
or businesses affected by fire, water, mold, or other damage. This role plays a
crucial part in ensuring that our clients’ belongings are handled with care,
documented properly, and restored to pre-loss condition whenever possible.
Key Responsibilities:
- Perform
detailed inventory and documentation of contents using industry-specific
software.
- Pack,
move, and transport personal property items safely and efficiently.
- Clean,
deodorize, and restore damaged contents including furniture, electronics,
clothing, and other personal belongings.
- Assist
with on-site and off-site contents processing and storage.
- Communicate
clearly and compassionately with clients during stressful situations.
- Maintain
accurate records of all activities, including chain of custody.
- Follow
safety protocols and proper use of personal protective equipment (PPE).
- Work
closely with team members and project leads to ensure timelines and
standards are met.
- Assist
in warehouse organization, storage, and inventory management.
- Participate
in job site setup, cleanup, and support of field technicians when needed.
Qualifications:
- High
school diploma or equivalent.
- Prior
experience in restoration, moving, or cleaning industries is a plus.
- Strong
attention to detail and organizational skills.
- Ability
to lift and carry up to 50 lbs and perform physical labor.
- Valid
driver's license with clean driving record.
- Basic
computer skills for inventory and documentation.
- Professional
appearance and demeanor.
- Excellent
communication and customer service skills.
- Willingness
to work flexible hours, including occasional evenings and weekends.
Preferred Qualifications (not required):
- IICRC
certification in Fire and Smoke Restoration (FSRT) or Contents Processing.
- Experience
with contents management software such as Encircle, XactContents, or
similar.
- Bilingual
a plus.
Type: Full-time
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