What are the responsibilities and job description for the Business Analyst position at EdgeCo Holdings?
The Business Analyst will serve as a key link between business needs and technical solutions by analyzing business processes, data and requests, then translating them into actionable technical artifacts. This role involves gathering requirements, designing solutions, and conducting testing for corporate systems across Finance, HR, Risk Management, and Marketing. Leveraging their strong problem-solving skills, and excellent communication abilities, the Business Analyst collaborate with stakeholders to elicit, and analyze requirements, prepare reports, communicate findings, validate solutions and oversee the implementation of system software updates and enhancements.
Location: Pittsburgh, PA, hybrid capacity
Responsibilities:
- Gather, document and analyze business requirements from stakeholders.
- Assess business processes, identify areas for improvement and drive workflow optimization.
- Manage the ticket queue, collaborating with the IT Financial Systems Analyst to ensure timely issues resolution.
- Develop and execute comprehensive test plans, identifying and resolving potential issues while overseeing user testing.
- Create detailed functional specifications for technical teams
- Collaborate with IT, project manager, product, and operations teams to configure and implement effective solutions.
- Conduct data analysis to support decision-making and strategic planning
- Work with the IT Financial Systems Analyst to assess integration points and identify opportunities for workflow automation between systems.
- Create reports, dashboard and visualizations as needed
- Support change management efforts, ensuring enhancements and deployments align with stakeholder expectations, regulatory standards and providing training to end-users
- Work closely with Risk Management to address system vulnerabilities identified during quality assurance testing particularly those related to security features or new application integration
- Additional duties and responsibilities as assigned.
Skills/Abilities
- Bachelor's degree or relevant work experience.
- 3 years of experience as a Business Analyst or similar role.
- Detail-oriented and analytical thinking.
- Database and programming languages experience and data manipulation and integration skills using (one or more) SQL, Oracle, PowerBI or similar tools is required.
- Experience with D365, Concur and Paychex strongly preferred.
- Excellent communication skills both written and verbal and the capacity to collaborate with stakeholders at all levels.
- Knowledge of process automation.
- Demonstrated ability to assist with customer service issues to resolution
