BINGO SUPERVISOR

Summary:

Responsible for the day to day operation and direct supervision of assigned activities within the Bingo department. Oversee overall department and/or shift(s) as assigned. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or employee challenges.

Essential Functions and Responsibilities:

• Responsible for training, developing, measuring performance, disciplining, and/or scheduling department staff, as assigned
• Run closing, summary, session, and 24-hour activity reports
• Enter game payouts and void payout receipts as they occur
• Count and sign off on the main bank
• Post new ace ball amounts and advance the system to the next session
• Monitor sidework and ensure completion
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations
• Provide outstanding customer service in a timely manner to both guests and fellow employees
• Perform other duties as assigned

Qualifications

• 1 year of previous supervisory experience, preferably within a Bingo department
• Previous cash handling experience
• Ability to effectively communicate and lead in small groups, as well as on an individual-basis
• Basic computer knowledge
• Must be at least 21 years of age
• High school diploma or equivalent
• Ability to communicate effectively in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Work Cards

• Gaming

Physical Requirements

• Occasionally push/pull, lift and/or carry up to 20lbs.
• Occasionally bend, reach, twist, and sit
• Frequently stand and communicate via radio and paging system
• Constantly walk, distinguish between shades of color, and use of vision and hearing

Work Environment Potential Conditions

• Indoor
• Smoky and noisy

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.