What are the responsibilities and job description for the Family Specialist-Bilingual English Spanish Preferred position at Edgewood Center for Children and Families?
NOTE: The California Department of Public Health (CDPH) has issued new requirements for health care and congregant care facilities to decrease the risk of COVID-19 outbreaks. Based on the CDPH public health mandate, all candidates for positions at Edgewood Center must provide proof of vaccination. Edgewood Center will consider applicants with ADA and Title VII exemptions on a case-by-case basis.
Mission Statement: To be the place for all bay area children and families to find the care they need in support of their mental health and well-being.
Vision Statement:
For everyone we serve to gain a better understanding of self, build confidence, gain strength, and welcome joy.
Position-Family Specialist (Bilingual English/Spanish preferred)- this is a full-time, non-exempt, hybrid position. Monday through Friday, typically 9am-5pm with flexibility - morning and evenings.
About Edgewood:
Each person who works at Edgewood Center for Children and Families shares a passion for making a difference in the lives of the children and families who we serve in the San Francisco Bay Area. Employees find themselves surrounded by a diverse and extraordinary group of dedicated professionals, in welcoming environments characterized by whole-person care, open communication, creative support and a commitment to growth, healing and improving each day. Edgewood’s successes come from our employees and the positive results they help create for children and families. When you join Edgewood, you join a culture of purpose and belonging, where your growth is a priority, your identity is embraced, and the work you do matters.
Program Description
The Short-term Adjunctive Youth and Family Engagement (SAYFE) program is a comprehensive, full-service partnership (FSP) for 40 of the highest risk children/youth living in San Mateo County. SAYFE is designed to help children and youth achieve independence, stability, and wellness within the context of their culture, community, and family/caregiver. SAYFE seeks to stabilize youth in the community using natural support structures and through working in collaboration with San Mateo County.
Position Summary:
The Family Specialist is a member of our multidisciplinary team whose role is to serve parents, caregivers, and non-professional supportive adults of our youth (ages 6-18). This individual provides family-based mental health counseling, support, crisis-intervention, and case management services to children and families. The Family Specialists provide services at the program site and in the community, including, but not limited to, hospitals, schools, and family homes. The Family Specialist demonstrates great communication skills with clients, families, and program staff.
Core Competencies:
- Provides safe, effective, efficient, culturally competent, and youth-centered implementation of direct care in accordance with established policies, procedures, and standards of care.
- Represents Edgewood professionally by doing what they commit to doing, taking responsibility for their own mistakes, maintaining confidentiality, and carrying her/his fair share of the workload.
- Participates as an engaged team member to improve the overall effectiveness of one’s work group and to achieve shared goals by offering support, providing expertise, listening, and responding constructively in order to find solutions that team members can support.
- Is able to function effectively when under pressure, maintain self-control in the face of hostility or provocation, and manages their own behavior to prevent or reduce feelings of stress.
- Demonstrates openness to different and new solutions and can see the merits of perspectives other than their own within the treatment team.
- Accomplishes work objectives in a conscientious, efficient, thoughtful, and reliable manner.
- Expresses thoughts, ideas, and opinions clearly, fluently, and concisely in written and oral communication; while ensuring that information is passed on to others who should be kept informed.
- Commits to job activities even when obstacles impede progress, develops effective alternative solutions, and uses resources creatively to successfully address unanticipated events.
- Communicates with youth in a therapeutic manner to create safety and facilitate emotional expression, self-awareness, self-esteem, and social skill development.
- Maintains distinct and structured adult/child boundaries. (i.e., no hands-on contact with youth)
- Adapts to changes in job demands, work priorities, and organizational structure without adverse effects on one’s job performance.
- Can notice and accurately interpret what others are feeling based on their choice of words, tone of voice, expressions, and other nonverbal behaviors and responds by exercising clinical judgment.
- Identifies, plans, and delivers oral and written communications that make an impact and persuade her/his intended audiences.
- Shares information, advice, and suggestions to help others to be more successful.
- Assesses the strengths and needs of youth, families, and support systems.
- Contributes positively to creating a healing-centered, welcoming, anti-racist, LGBTQ affirming team and organization.
- Demonstrates cultural competency, humility, and sensitivity treating youth, families, and colleagues with dignity and respect.
Essential Functions:
- Provide intensive home-based services, intensive care coordination, individual rehabilitation, collateral, assessment, plan development and case management services consistent with the Wraparound Model.
- Participation in providing on-call coverage to the clients and their families during business hours as part of a therapeutic treatment team.
- Participation in all treatment reviews, program staff meetings, and IEP meetings when necessary.
- Complete mental health notes and other paperwork as indicated.
- Implement clinical policies and procedures and actively enhance communication, coordination, and integration of care with other Edgewood service areas and with external providers.
- In collaboration with SAYFE leadership, perform functional behavioral analysis, interviewing youth, caregivers, and treatment team members such as therapist, social worker, school staff, documenting relevant history, identified target behavior, antecedents/triggers, environmental factors, response to behavior, etc.
- Collaboratively develop Behavioral Plan, including specific target behavior frequency, duration and intensity, specific interventions, transition plan, plan to assist caregiver, formulating Behavioral Plan in collaboration with family and treatment team, obtaining signatures and overseeing its consistent implementation.
- Attend and participate in weekly supervision, group supervision, team meetings, and program trainings and meetings
- Maintain accurate documentation and paperwork including but not limited to time sheets, reimbursements, and mileage.
- Maintain professional behavior at all times, appropriately representing Edgewood’s mission and philosophy.
- All other duties assigned by supervisor or other Edgewood Management.
Applied Knowledge, Skills, and Abilities
- Two years of relevant experience working with children, youth, and families
- Bachelor's degree in a social service-related field required
- Own vehicle, California driver’s license and insurance
- Bilingual English Spanish preferred
- Flexible schedule with ability to work early mornings and evenings as needed
- Strong organization skills as demonstrated by the ability to effectively manage multiple tasks and attend required meetings
- Must have demonstrated competence, reliability, and good writing skills in clinical documentation
- Must be considered in "good-standing" with current job performance, measured by dependability, punctuality, attendance at trainings and required meetings, superior communication skills, knowledge of program rules and crisis management skills
- Ability to work as a team player
- Ability to work with diverse populations
SALARY INFORMATION
This position has a hourly rate range of -$30.45-$33.50.English/Spanish bilingual language skills preferred. *Please note- the language differential is contingent on passing a language proficiency test.
As part of our team, benefits-eligible employees receive an excellent comprehensive benefits package:
- 16 days of PTO the first year and more thereafter
- Nine paid holidays
- Five health and wellness days off annually
- 10% additional pay for community-relevant second language fluency
- Medical/Dental/and Vision plans
- 403 B Retirement Plan with agency match
- Employee Assistance Program
- Commuter Benefits Program
- Medical and Childcare Flexible Spending Accounts
- Pet Insurance
- Identity Theft Protection Plan
- Paid employee referral program
- Career advancement opportunities
- Retention bonuses for many positions
- Continuing Education expense reimbursement
- Professional licensing fee reimbursement
- Professional Development reimbursement opportunities
- Verified Public Service Loan Forgiveness Employer
Equal Opportunity
Edgewood is proud to be an equal-opportunity employer. People of color, women, persons with disabilities, and persons who are lesbian, gay, bisexual, transgender, or intersex are encouraged to apply. Edgewood maintains a policy of non-discrimination with respect to employees and applicants for employment. No aspect of employment will be influenced in any matter by race, color, religion, sex, age, national origin, marital status, ethnicity, religion, sexual orientation, gender identity and/or expression, physical disability (including HIV or AIDS), medical condition, perceived physical disability, veteran status or any other basis prohibited by statute.
Salary : $30 - $34
