Demo

3PL Information Systems Specialist

EDI Staffing
Piscataway, NJ Full Time
POSTED ON 4/5/2025
AVAILABLE BEFORE 5/5/2025

Your Role

You will be the primary system support between IT, regional operations management, and warehouse floor users as it relates to order, SKU, location management, system troubleshooting / support, and issue escalation of warehouse-related system issues. As a 3PL provider, we will count on your information systems knowledge to help drive system efficiency for our warehouse.

Your Responsibilities

  • You will be the primary support for local site system operational issues
  • Basic troubleshooting of order and stock management issues
  • Work with users on preventative action based on your findings
  • Support with ticket creation, issue escalation, and follow-up
  • Warehouse location and customer article maintenance
  • Identify process changes that will impact system documentation
  • Hardware troubleshooting such as printers, RF guns, and network
  • Support release management activities by testing new functionality, verifying document changes, and more
  • Train and support local users regarding coordinating reporting requirements
  • Participate in training led by the IT team to be able to provide the first level of support

Your Skills and Experiences

  • Bachelor's degree in Computer Science, Information Systems, or an equivalent combination of education and experience
  • 1 years of technical experience working with 3PL products including WMS (Warehouse Management Systems), TMS (Transportation Management Systems), and OMS (Order Management Systems)
  • 1 years of operations experience working in warehousing or a supply chain environment
  • 1 years of experience working with JDA is required
  • It's a Thursday through Monday shift with Tuesdays and Wednesdays off, it's a 7 AM-3 PM shift.

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