IT ERP Manager

Job Summary

Serving as the IT ERP Manager (Logistics & Finance IT), this role involves overseeing the implementation, maintenance, and optimization of enterprise resource planning (ERP) and logistics and finance applications.

Key Responsibilities

• Manage a team of IT professionals and third-party consultants to ensure systems meet business requirements and provide seamless service delivery of ERP services to users.
• Lead IT ERP Service Operations: Ensure service excellence and seamless delivery of ERP services.
• Oversee the implementation, configuration, and maintenance of ERP and satellite systems to ensure they meet business requirements and operate efficiently.
• Lead ERP projects from inception to completion, including planning, execution, monitoring, and closing/transition-to-run.
• Manage portfolio of projects to enhance ERP and Logistics & Finance applications, quality, availability, and costs.

Team Leadership

• Manage and mentor a team of ERP professionals, providing guidance and support to ensure high performance and professional growth.
• Create and maintain knowledge base for internal IT (team and service desk) and end-user usage.
• Ensure compliance with IT policies and procedures, including data security and privacy.

Requirements

• Bachelor's degree or higher in Computer Science, Information Systems, Business Administration, Finance, Logistics, or related field.
• 10 years of experience in TMS/ERP technical roles, including delivering IT projects/initiatives, IT system analysis, IT business consultation, and/or IT solution design roles.
• Strong TMS/ERP platform experience (Cargowise highly preferred, SAP, NetSuite, Oracle, or similar), with concentration in Finance and Accounting IT.
• Service Management and Project Management experience including: ITIL Foundation, Agile/Scrum, PMP certifications.

Preferred Qualifications

• BI Dashboard and Reporting Solutions.
• Language Fluency: English (mandatory), Conversational Mandarin is preferred.