What are the responsibilities and job description for the Technology Support Specialist position at Educational Service Center of Northeast Ohio?
Technology Support Specialist
We are seeking an individual to advance our organization working in our Independence and Elyria offices. Interested individuals must possess the following capabilities:
- Energetic self-starter able to work with minimum supervision
- Thorough with careful attention to details and effective customer-service
- Demonstrated ability to conceptualize, evaluate, prioritize and solve complex technical problems independently
- Ability to develop and maintain systems and network documentation
- Experience in management and troubleshooting of a combined Windows/Linux/VMware infrastructure and domains
• Ability to lead and evaluate purchasing efforts for new hardware and software purchases • Able to work in an interruption intense environment
- Experience managing multiple computer lab environments simultaneously and best practices for maintenance
- Motivated to learn new technologies as required to resolve issues as they are presented Additional Requirements
- Ability to manage inventory
- Create diagrams
- Image Workstations
- Troubleshoot workstations, network devices,software, printers, copiers, projectors, and monitors
- Repair Chromebooks
- Provide additional support as needed to Connect and its members
- Linux experience is a plus
- HS Diploma or GED
- Pass Background Check
- Pass random drug tests
- Must possess valid driver license and reliable transportation
- LIft up to 40 pounds solo.
- Agree to Connect's Acceptable Use Policy
- Agree to Connect's Security Policy
- Oncall Availability
The primary responsibility of the Technology Technician is to provide systems and network support to maintain and upgrade our internal infrastructure. This position requires solid troubleshooting skills as well as technical leadership ability. Strong problem solving skills and the ability to work with minimal supervision are required.
Qualified candidates may submit resumes by email to jobs@ohconnect.org with Technology Technician Position referenced in the subject.
