What are the responsibilities and job description for the Business Analyst Intern position at Educational Testing Service?
About ETS :
For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new possibilities.
Our portfolio of trusted measures include TOEFL®, TOEIC®, GRE® and Praxis® . Along with research, development and innovation that explores new frontiers in learning and measurement our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners can improve their lives through education.
With new senior leadership at the helm, ETS aims to continue changing the lives of all learners as we expand our organization's global footprint. Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve.
The ETS Technology Division is focused on being the trusted partner for innovative technology experiences and platforms that enable growth across ETS. We are committed to delivering experience-led solutions while maintaining a strong customer focus and commercial flexibility. Our division emphasizes customer and employee experience, leveraging core services, AI capabilities, and API-driven solutions to achieve operational excellence and international scalability. We believe in building deep strategic partnerships and fostering internal knowledge and accountability while working as One ETS to drive technological innovation and growth.
The Technology Division has created an internship program for college students interested in pursuing a career in technology. This is a paid, 8- 10 week -long, hybrid internship where interns will be expected to work 37– 40-hour a week. At the conclusion of the Internship, you will have the opportunity to present your project to IT leadership. Interns will receive training in a variety of IT-related activities and will be paired with a mentor who will help support their project work.? ?
As a Business Analyst Intern, you'll thrive in a fast-paced environment, contributing to key initiatives within ETS Service Management. This includes Technology Infrastructure and Delivery, Customer Service, and IT Governance. You'll collaborate with stakeholders to ensure solutions align with customer needs, employ data visualization techniques to make complex data accessible, and gain hands-on experience across diverse business analysis functions.
Key Responsibilities :
Gather, analyze, and interpret data from various sources to identify trends and patterns.
Design solutions for customer challenges using advanced business analysis tools and methodologies.
Build and nurture strong relationships with key stakeholders.
Create and refine reports, presentations, and other documentation to support decision-making.
Contribute to technology-driven projects and initiatives as needed.
Qualifications :
Education : Currently enrolled in a bachelor’s degree program, graduating in 2026 or 2027.
Field of Study : Business, Economics, Mathematics, or a related discipline.
Skills and Competencies :
Strong analytical and problem-solving abilities.
Excellent time management and organizational skills.
E ffective public speaking capabilities.
Ability to work both independently and collaboratively within a team.
ETS is mission driven and action oriented
We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
ETS is an employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and accessibility in education. We are dedicated to building teams that capitalize on the various backgrounds and experiences of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.
