What are the responsibilities and job description for the Business Support Specialist II - Discretionary Trading position at Edward Jones?
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Team Overview:
The Discretionary Trading area is responsible for trading controls and exception oversight for the firm's Advisory Solutions Fund/UMA and Guided Solutions Fund programs. The primary area functions support rebalancing, client-initiated and program level allocation and model changes, trade completeness and algorithm controls, and tax loss harvesting enrollment and oversight. This is a fast-paced environment where you will also have the opportunity to contribute to strategic firm initiatives.
This role will be responsible for supporting teams across the area including Model Management, Model Trading Oversight, Discretionary Aggregate Trading, and Home Office Systematic Trading. The associate will be expected to shift immediate responsibilities according to business needs impacted by projects, production issues, core work, and seasonal volumes.
What You'll Do:
The Discretionary Trading area is responsible for trading controls and exception oversight for the firm's Advisory Solutions Fund/UMA and Guided Solutions Fund programs. The primary area functions support rebalancing, client-initiated and program level allocation and model changes, trade completeness and algorithm controls, and tax loss harvesting enrollment and oversight. This is a fast-paced environment where you will also have the opportunity to contribute to strategic firm initiatives.
This role will be responsible for supporting teams across the area including Model Management, Model Trading Oversight, Discretionary Aggregate Trading, and Home Office Systematic Trading. The associate will be expected to shift immediate responsibilities according to business needs impacted by projects, production issues, core work, and seasonal volumes.
What You'll Do:
- Develop expertise in the core and critical functions within the area, including a deep understanding of both why and how the work is performed and the full upstream and downstream impacts of the area's work across various key stakeholders.
- Work must be completed timely and accurately and in consideration of the impact on the branch/client, department, division, and firm. Periodically, work outside of normal business hours will be required.
- Analyze exception and control reports, using sound decision making and demonstrating the ability to accurately identify action needed/issues, utilize resources, communicate/escalate, and resolve situations as appropriate.
- Proactively identify opportunities for process improvement, abandonment, and risk mitigation and implement solutions.
- Plan and execute projects, enhancements and processes, including the launch of new products or product partners, enhancements to existing tools and systems. This includes testing, tracking of issues, and implementation of solutions.
- Communicate and collaborate effectively with the team, home office leaders, branch teams, and across stakeholder areas to resolve issues, facilitate escalations, answer questions, build relationships, and carry out responsibilities.
- Ability to work outside normal business hours
What Experience You'll Need:
- Ability to work outside normal business hours
- Bachelor's degree or relevant work experience is preferred
- 4 years of experience in a financial services environment (or equivalent) required
- Series 7 license
- Sound decision making/critical thinking skills
- Excellent communication and collaboration skills
- Strong time management and organizational skills
- High level of learning agility
- Experience working in Excel – macros, formulas, VLOOKUP
- Previous experience with Advisory programs
- Previous experience in supporting multiple teams
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Edward Jones is prohibited from hiring individuals with certain specified criminal history as set forth in Section 3(a)(39) and 15(b)(4) and Rule 17a-3(a)(12) of the Securities and Exchange Act of 1934, and conducts background reviews consistent with FINRA Rule 3110(e). A copy of a notice regarding the provisions of the Los Angeles County Fair Chance Ordinance is available at: dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf.
