What are the responsibilities and job description for the Regional Service Manager position at Edwards Vacuum, LLC?
Job Description
Our Solutions: Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. We work with the latest technologies and groundbreaking sustainable solutions on our journey for a better tomorrow.
Safety First: Ensure that operating region has an environment that promotes safety and quality for employees and performs with the highest levels of operational excellence in mind.
Growing Revenue: Assist with growing revenue for service and sales teams by ensuring that safety, quality and training all continue to advance the service team and to ensure Edwards is First in Mind- First in Choice for all Edwards service support opportunities.
Key Responsibilities:
- Manage Service Operations: Formulates and executes the Service operation strategies and objectives for the region.
- Safety Management: Manage all aspects of safety for Field Service team including proactive improvement plans and participation in host customer safety programs and the scope of supply to the terms of the contract plus additional chargeable (or internally recovered) services.
- Personnel Management: Establishes and staffs the region with appropriate personnel to ensure commitments and expectations are met.
- Contract Management: Manage the profitability of contracts to meet or beat budget for Field Service Revenue.
- Customer Value: Identifies, delivers and reports
