Ocean Import Coordinator

Our OceanImport Customer Solutions Specialist will be required to handle day to day international ocean imports shipments, operations & tasks. Work with US Customs to ensure timely documentation submissions. Our Goal is to ensure the highest level of reliability and efficiency as we work to move the customers shipments.

Key Responsibilities:

• Will need the ability to liaise directly with the customer and overseas offices, assessing their needs and delivering high level of customer service follow-up.
• Manage and track shipments from international origin ports to destination and communicate that information to both our customers & overseas teams
• Coordinate shipments arrival processes & deliveries setup both domestic and international while adhering to on-time expectations
• Knowledge of US Customs Clearance process and AMS queries
• Maintain customers SOPs
• Manage and update all shipments milestone/ timelines for our EDI customers
• EDI operational knowledge is highly desirable, but not essential
• Support Management when requested to create reports for assigned customers
• Perform and maintain billing functions for assigned customers

Requirements :

• 2 years of Import operations and 3PL freight forwarding logistics experience
• High achiever, self-driven with excellent verbal and written communication skills
• Strong ocean import knowledge a plus
• Ability to prioritize and multi-task in a fast paced, changing environment
• Excellent analytical, critical thinking, and problem-solving skills
• Strong organizational skills and attention to detail
• Possess ability to build relationships with both internal and external teams
• Team player, flexible, hands-on with interpersonal skills and time management
• High School Diploma required
• Superior Customer Service skills with excellent telephone and email skills
• Strong working knowledge of MS Office programs, including Excel and Word

EFL provides cutting-edge supply chain solutions to the world's most successful companies. We’re a fast-growing transportation company and we’re just getting started!

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Ocean Imports: 3 years (Required)
• Supply chain management: 3 years (Required)

Ability to Commute:

• Springfield Gardens, NY 11413 (Required)

Work Location: In person

Salary : $60,000