What are the responsibilities and job description for the Office Coordinator position at EFuel?
Under general supervision, the Office Coordinator plans, directs, and coordinates the administrative services of assigned Bulk Operations Plant. The position provides exceptional front-line customer service including, but not limited to, taking orders, providing dispatch support, conducting daily reconciliation of deliveries, processing billings, and monitoring plant inventory.
Key Responsibilities:
- Resolve customer complaints or answer customers' questions regarding business interactions. Answer incoming calls, process orders, manage customer billings.
- Research, compile, and prepare reports, correspondence, or other information required by management or governmental agencies.
- Compute figures such as balances, totals, or commissions.
- Reconcile banking, deposits, credit cards, etc. and journal accordingly.
- Monitor inventory levels and requisition or purchase plant supplies, as needed.
- Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.
- Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
- Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
- Manage all point-of-sale transactions. Review records or reports pertaining to activities such as production or shipping to verify details or monitor work activities.
- Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
- Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services.
- Coordinate activities with plant personnel. Make recommendations to management concerning such issues as procedural changes. Develop or update procedures, policies, or standards. Maintain the general organization and appearance of the office.
- Performs other duties as assigned including various clerical duties such as filing, copying, faxing, scan/email, and data entry.
Competencies:
- Communication
- Organization
- Customer Service
Position Type/Expected Hours of Work:
This is a full-time position with hours from Monday through Friday, hours rotating monthly 7:30 AM-4 PM and 8:30 AM-5 PM. Evening and weekend work may be required based on job demands.
Work Environment:
This job is primarily based in an indoor office environment with standard office equipment and facilities.
Physical Demands:
This job requires light physical activity performing nonstrenuous daily activities of an administrative nature. The employee must be able to stand or sit for extended periods of time.
Travel:
This position will be based in Fairfield.
Required Education and Experience:
- High school diploma or general education degree (GED); plus two (2) years of comparable experience and/or training; or equivalent combination of education and experience.
Other Duties:
Please note that this job description is not designed to cover or contain a complete listing of activities, duties, or responsibilities that are required of the employee for this job. Additional duties and responsibilities may be assigned. Duties, responsibilities, and activities may change at any time with or without notice.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Application Question(s):
- How many years of customer service experience do you have?
Education:
- High school or equivalent (Required)
Ability to Commute:
- Fairfield, CA 94533 (Required)
Ability to Relocate:
- Fairfield, CA 94533: Relocate before starting work (Preferred)
Work Location: In person
Salary : $20