What are the responsibilities and job description for the Director of Risk Management position at EG America LLC?
Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!
EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500 locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
What We Offer:
- Competitive Wages
- Work today, get paid tomorrow through our earned wage access program*
- Paid Time Off
- Medical/Health/Dental Coverage
- 401K with Company Match
- Team Member Discounts
- Tuition Reimbursement
- Employee Assistance Program
- Health Savings Account
- Company Spirit Days
- Employee recognition and awards
- And much more!
Position Summary: The Risk Management function at EG America helps the Company achieve key business goals by providing innovative solutions to mitigate and/or transfer risk in order to protect the Company assets. The Director of Risk Management has responsibility for directing the Company’s insurance programs from risk assessment, through program design and implementation and monitoring its effectiveness. The Risk Management function is a key resource in advising key internal stakeholders on the identification and management of exposures. As such, the Director must develop strong internal and external relationships to be effective.
Responsibilities: Reporting to the Vice President in Accounting, the Director will be responsible for:
- Determining appropriate risk financing for all programs including property, casualty, environmental, employment and executive risk lines
- Optimize placement, renewal, administration and claims resolution for all programs
- Manage safety department to direct, plan and communicate key safety, loss prevention and loss control programs and procedures
- Manage, develop, and mentor Senior Claims Manager and Team
- Advise business leaders regarding risk exposures and to ensure timely execution of risk and claim issues
- Prepare annual insurance budget and allocation to the business units
- Develop strategies to accelerate wind-up of captive insurance entity
- Manage third party vendor insurance program for 100% full compliance
- Direct and provide oversight of third party claims administrator
- Develop and Lead Company Business Continuity program
Working Relationships:
- Ability to determine and meet internal and external customer needs
- Ability to collaborate and work effectively in a team environment
- Works collaboratively across all departments as well as up and down the organization
Minimum Education: Bachelors’ Degree with 10-15 years of relevant experience
Preferred Education: MBA
Minimum Experience: 10-15 years of risk management and or Broker experience with increasing management responsibility and varied duties in retail risk management environment; Prior people-management experience, including goal-setting, performance reviews, regularly-scheduled staff meetings and one-on-one meetings, enforcement of policies and procedures, and time and attendance; Prior budgeting experience
Preferred Experience: Prior Risk Management Company experience
Licenses/Certifications: ARM or CPCU
Soft Skills:
- Excellent written and verbal communication and presentation skills
- Ability to identify and solve problems, analyze data and present conclusions effectively
- Ability to work in a fast paced environment
- Ability to process critical thinking
- Ability to be a self-starter
- Excellent PC skills (Excel, Word, Power Point)
Other: Limited Travel
At EG America, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.
