What are the responsibilities and job description for the Product and Application Engineer position at EG4 Electronics?
Job Summary
We are seeking a Product & Application Engineer with 2 years of experience in the solar industry to support product development & application engineering. This role bridges the gap between engineering & product management, ensuring that our solar energy products are up-to-date to the market needs. The ideal candidate is a problem-solver with strong product knowledge, hands-on experience in solar energy systems, and excellent communication skills.
Key Responsibilities
Product Development (40%)
- Work with PLM, Engineering and R&D teams to develop, test, and validate new solar products (inverters, battery storage, ESS and misc.).
- Conduct benchmarking and competitive analysis to evaluate product strengths and areas for improvement.
- Present the product competitive analysis to the internal and external stakeholders as needed.
- Gather customer feedback and field data to improve product designs and performance, in defining the next-generation solar solutions.
- Stay updated on industry trends, emerging solar technologies, and competitive products.
- Identify opportunities for design improvements and cost reduction in existing products.
Application Engineering (30%)
- Provide application assistance to EPCs, installers, distributors, and premium customers.
- Assist customers in selecting and integrating solar products based on system requirements.
- Offer system-level troubleshooting for PV installations, hybrid systems, and energy storage applications.
- Respond to technical inquiries, develop FAQs, and enhance customer satisfaction.
Engineering Support (30%)
- Support the engineering teams in writing/validating the spec sheets, user manuals and white papers.
- Support the certification and compliance testing of solar products (UL, IEC, NEC, IEEE).
- Provide technical expertise for resolving product issues reported from field installations, EPCs, and end-users.
- Support failure analysis, root cause investigation, and corrective actions for product failures.
Physical Requirements:
- This position may require the ability to perform tasks that involve sitting, standing, walking, lifting, computer work and other physical activities. Candidates should be able to meet these physical demands with or without reasonable accommodations.
EG4 Electronics Perks:
- Medical.
- Dental.
- Vision.
- Supplemental life.
- PTO.
- Company-branded merchandise.
- Community events.
- Company-funded continued education opportunities.
- Discounts and perks through locally owned businesses.
EEO Statement:
- EG4 Electronics is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
