What are the responsibilities and job description for the Solution Consultant position at eGain Corporation?
Fortune 500 clients trust eGain AI knowledge solution to improve customer experience and reduce cost of service. Top rated by Gartner, eGain AI Knowledge Hub orchestrates AI and experts to deliver trusted answers to customers, agents, and field staff.
We dream big and sweat details. We are diverse, optimistic, and tenacious. We take pride in what we do but we don’t take ourselves too seriously. If work is fun for you, talk to us. We will not waste your time.
Position : Solution Consultant
Location : Sunnyvale, CA
Experience : 2 to 5 years
Duties / Responsibilities
- Partner with sales to engage prospects to discover pain points in the context of their business and technology environment.
- Design and demo tailored eGain solution to impress the eGain difference
- Consult with prospects to guide them through an eGain IITD, a unique pilot offering
- Prepare RFP responses
Education and Experience
Our Hiring Process is “Easy with eGain”
Step 1 : Written test
Step 2 : Panel interview (in-person at eGain Sunnyvale office)
Next Step
Email resumé to achille@egain.com with “Solution Consultant” as email subject.
Compensation
Salary : $90,000 - $120,000
