What are the responsibilities and job description for the Data Center Technician position at Ehub Global Inc?
Position Name:: Data Center Technician
Location :: Brecksville, OH (Onsite)
Job Type::Fulltime
Responsibilities
Work activities include (and certainly not limited to) the following:
- Install and remove hardware into racks efficiently and neatly.
- Collaborate with other technology teams to determine network and storage connections.
- Enters Service Requests for network/storage/telecom connections.
- Enter documentation in work orders.
- Add new equipment in the Data Center Inventory system (dcTrack)
- Edit records in the Data Center Inventory system as needed.
- Watch for Incident, Requests and Changes in the ITSM system (Service Now).
- Work on Incident, Change, and Service Request tickets as needed.
- Perform the initial configure of Power Distribution Units (PDUs)
- Add and remove records in the Data Center Energy Management and Power Monitoring Software (PowerIQ)
- Provide assistance and act as a technical consultant to Data Center users.
- Attend project meetings and meet or exceed project deadlines.
- Work with the team to maintain the neatness of all Data Centers
- Arrange delivery of equipment to other sites
- Be on-call as scheduled.
- Ability to work either Day Shift, or Swing Shift, or Mid Shift including weekends and holidays as scheduled.
- Other duties as assigned.
Other qualifications
- Must be able to lift 100 pounds.
- Proficient with Microsoft Excel/Word/Outlook
- 4 years of experience working as a Data Center Tech
