Desktop Support

Job Title: Deskside support

Location: – Bethlehem, PA 18017 (Onsite from day 1)

Mode : Contract (6 Months)

Job Responsibilities:-

• Desk side support for (Desktop, Laptop, OS and applications, Hands and feet for Datacenter/Network support)
• Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization.
• Maintains detailed and accurate records in workload management, asset management, and administrative applications.
• Provides tier I and II support in all areas of the organizational service portfolio.
• Provides excellent customer service to all levels of employees including customers, peers, and leadership.
• Accurately follows documentation and checklists to ensure efficiency and consistency.
• Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department.
• Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means.
• Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer.

Job Type: Contract

Pay: $18.00 - $20.00 per hour

Expected hours: 8 per week

Schedule:

• 8 hour shift

Location:

• Bethlehem, PA 18017 (Required)

Ability to Commute:

• Bethlehem, PA 18017 (Required)

Ability to Relocate:

• Bethlehem, PA 18017: Relocate before starting work (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person

Salary : $18 - $20