What are the responsibilities and job description for the Part time Hotel Night Auditor position at EKYRC Hotel?
Job Summary
We are seeking a RELIABLE Night Auditor to join our team. The position is 3-4 nights per week position, your choice. The Night Auditor plays a crucial role in ensuring the smooth operation of the front desk during overnight hours, providing exceptional guest services while performing essential accounting tasks. This position requires you to be detail-oriented and customer-focused with strong communication skills, attention to detail, and the ability to handle various responsibilities in a fast-paced environment.
Responsibilities
- Perform nightly audits of all financial transactions to ensure accuracy and compliance with hotel policies.
- Manage front desk operations, including check-ins and check-outs, while providing excellent guest relations.
- Address guest inquiries and resolve issues promptly to enhance overall guest satisfaction.
- Maintain accurate records of room availability, reservations, and billing information.
- Process payments and manage cash handling procedures efficiently.
- Utilize phone systems to communicate effectively with guests and staff.
- Prepare daily reports summarizing hotel operations and financial performance for management review.
- Collaborate with other departments to ensure seamless service delivery throughout the hotel.
Qualifications
- Previous experience in hotel management or hospitality management is preferred.
- Strong customer service skills with a focus on guest relations.
- Familiarity with front desk operations in a hotel or resort setting is advantageous.
- Multilingual abilities are a plus, enhancing communication with diverse guests.
- Proficient in using phone systems and hotel management software.
- Excellent organizational skills with attention to detail.
- Ability to work independently during night shifts while maintaining professionalism.
Join our dedicated team and contribute to creating memorable experiences for our guests!
Job Type: Part-time
Pay: From $1.40 per hour
Expected hours: 24 – 32 per week
Benefits:
- Employee discount
Schedule:
- 8 hour shift
- Holidays
- Overnight shift
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Radcliff, KY 40160 (Required)
Work Location: In person