Facilitation Social Caseworker – Children, Youth & Family Services

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Job Summary

Do you enjoy collaborating? Do you want to ensure family voice is included in case planning? As a Facilitation Caseworker you will facilitate Family Engagement Meetings during intake assessments and ongoing cases. You will collaborate and guide discussions with families, other CYFS staff and professionals in the community to help guide important decisions in assessments and cases.

Hiring Range: $62,000.00 - $67,000.00

Anticipated Hiring Rate: $64,833.60

This

is a child protection position. Child protection includes engaging families. It

is reasonable to anticipate the need for flexibility in work hours periodically

to accommodate client schedules. The average workday hours are Monday-Friday

8:00am -5:00pm. Schedule subject to

change.

Hybrid

schedule available upon successful completion of probationary period; subject

to change.

Please

be advised that this position may close on or after 01/21/2025, without advanced

notice, should we receive a sufficient number of qualified applications.

Serves as a facilitator in support of the Practice Unit within the Children, Youth, & Family Services (CYFS) Division of the El Paso County Department of Human Services (DHS) to ensure family engagement and proper communication/coordination. Coordinates services and secondary service decisions in support of the Practice Unit to assist in preserving families. Coordinates with the Practice Unit and is responsible for primary decision-making of child protection practices as needed.

Essential Duties/Responsibilities

• Assists caseworkers who preserve and/or rehabilitate families while protecting children's physical, emotional, and mental well-being through child protection, adolescent services, placements, and/or permanency plans; reports identified deviations from practice to appropriate leadership.
• Facilitates meetings on cases for caseworkers; coordinates with DHS staff and appropriate providers and supports to facilitate the meeting process with families and professionals in the community.
• Records attendance and takes notes during meetings and generates written reports from the meetings; identifies practice patterns and outcomes.
• Mediates any disagreements during the meeting process and proceeds towards a positive and timely outcome and final decision(s) regarding case planning.
• Provides a culturally respectful climate for meetings, including arranging easily accessible locations for families and ensuring interpreters are available, if necessary.
• Ensures that decisions made during the meeting process comply with agency policies and procedures and State, Federal, and County laws, outcome measures, rules, and regulations. Tracks and verifies that applicable tasks are completed, reports information to appropriate leadership.
• Meets with individual units to problem-solve and improve the meeting process.
• Provides support to Practice and Support and Services teams within the CYFS Division as needed.
• Attends training and workshops.
• Performs other duties as required.
  
  
  

Supervision Exercised: This classification does not have supervisory authority; however, may be required to provide expertise or limited guidance or direction to employees, such as overseeing work quality, training, and guidance. Typically serves as a subject matter expert on the scope of functional area.

Supervision Received: Receives general supervision. This classification typically performs job duties by following established standard operating procedures and/or policies. Regular direction, guidance, and coaching from supervisor may be expected. There is a choice of the appropriate procedure or policy to apply to duties. Performance reviewed periodically.

Qualifications

Knowledge, Skills & Abilities

• Working knowledge of casework practices, procedures, and guidelines.
• Knowledge of group dynamics and experience applying theories and practices of group facilitation preferred.
• Ability to demonstrate knowledge of overall operations of a DHS agency, with emphasis in program areas involving Youth in Conflict, Child Protection, and Permanency.
• Ability to assess situations and make prudent and appropriate decisions; ability to apply conflict resolution and problem-solving skills.
• Ability to efficiently plan, schedule, and organize. Ability to accurately and efficiently complete paperwork, reports, and documentation.
• Ability to communicate and work effectively with co-workers, clients, other agencies, community professionals, the courts, and the public. Ability to provide excellent customer service.
• Ability to lead a group presentation and discussion and mediate any disagreements if necessary.
• Ability to communicate clearly and effectively both verbally and in writing.
• Ability to lead and train others; ability to objectively assess the performance of others.
• Ability to maintain confidentiality.
• Ability to work independently and in a team environment.
• Ability to use office equipment including computers, fax machines, copiers, and telephones.
• Maintain regular and punctual attendance.
  
  
  

Required Education & Experience

• Bachelor’s degree or higher from a higher education institution with course work related to the job responsibilities of child welfare social caseworker as stated in Volume 7. Course work examples can include and are not limited to, the development of human behavior, child development, family intervention techniques, diagnostic measures, or therapeutic techniques.
• Two years of professional caseworker or case management experience in a public or private social services agency.
• Bachelor’s degree of social work, a Master’s degree of social work, or a Master’s degree in a human behavioral science field with at least 10 semester or 18 quarter hours in courses relevant to child may substitute for one (1) year of required experience.
  
  

Preferred Education & Experience

• Prior Meeting Facilitation training.
• Experience working with cultural issues as it affects all participants and the facilitation process.
• Experience in adapting, interpreting, and applying written guidelines, precedents, and standardized work practices to a variety of unprecedented and potentially problematic situations.
  
  
  

Licenses/Certificates

• Must possess and maintain a valid driver's license and proof of automobile insurance as stated within El Paso County’s Personnel Policies Manual.
• Must obtain and maintain necessary certifications as applicable to position.
• Colorado State Child Welfare Caseworker Certification or the ability to successfully complete and pass initial examination within ninety (90) days of employment.
  
  
  

Pre-Employment Requirements

• Must pass conditional post offer background investigation, including fingerprinting, motor vehicle record check, drug screen, and physical examination. College transcripts required prior to the date of hire.
  
  
  

Work Conditions

Duties are performed in an office environment, client's homes, schools, jails, and court; must be able to climb stairs in or outside of these environments and able to walk up and down driveways and sidewalks. Hybrid remote work environment dependent upon Department discretion and business needs. May be exposed to hostile family situations/ individuals, and unsanitary and hazardous conditions. Reliable transportation is required as you will be utilizing your own registered and insured personal vehicle to transport clients as needed; mileage reimbursement is available upon request. This position may require a 24/7 on-call and after-hours rotational schedule. Local and non-local travel, to include possible out of state travel, may be required. Occasional lifting of files, supplies, children: exerting 20 lbs. – 50 lbs. occasionally; 10 lbs. – 25 lbs. frequently, or up to 10 lbs. constantly.

The classification specification above is intended to represent only the key areas of responsibilities and minimum qualifications; specific job assignments, duties, education, experience, licenses/certifications, and environmental conditions will vary depending on the needs of the department/office and the particular assignment. Changes to this document may only be made by a member of the Human Resources Department.

VISION

El Paso County will be a trusted regional leader known for excellence in county service delivery.

PURPOSE

We provide essential public services to the Pikes Peak Region in support of our residents, businesses, and communities, enhancing the freedom for all to thrive.

El Paso County is an E-Verify and Equal Opportunity Employer.

El Paso County adheres to Federal drug screening guidelines and requires a pre-employment drug screen.