What are the responsibilities and job description for the Business Office Manager position at El Reno Post-Acute Rehabilitation Center?
Responsible for all Facility billing, accounts receivable, and collection activities and supervision of billing and collections personnel. Responsible for achieving cash collection and AR goals for the Facility. Works with other department heads to ensure compliance with all financial regulatory and other requirements. Position also manages accounts payable, human resources, and payroll functions of the facility.
Business Office Manager Responsibilities:
Assists with Medicaid Pending applications, and works with resident, family and applicable outside agencies to finalize facility coverage through Medicaid
Assists with Social Security applications, and works with resident, family and applicable outside agencies to finalize Social Security benefits
Establishes and maintains a system of financial record keeping, to include issuing receipts, preparing and making bank deposits, and recording payments using proper segregation of duties.
Interacts with home office billing team and payers to define billing requirements and ensures prompt payment of claims.
Manages census activities including daily, weekly, and monthly balancing with the nursing and admissions departments.
You will be the face of the company
You will be the first and last person people see when they enter and leave the facility
Responsible for Resident Trust Account for in-house residents, to include weekly and monthly reconciliations.
Responsible for petty cash and collections.
Must have an understanding of Accounts Receivable.
Must have an understanding of Accounts Payable.
Confidentiality and privacy of all data, including patient/resident, employee and operations data.
Supports and participates in common teamwork.
Uses tactful, appropriate communication in sensitive and emotional situations.
Interacts with residents, family members, staff, visitors, government agencies/personnel, etc., under all conditions/circumstances.
Orders office supplies and materials
Takes applications and maintains employee personnel files
Assist in human resources functions such as onboarding, training development, and payroll processing
HR functions including benefits and FMLA administration
Business Office Manager Pay, Benefits & Perks:
Competitive Pay Based on Experience
Employee Referral Bonuses
Accrued Time Bonuses
Medical, Dental and Vision Insurance
Life Insurance
Short-Term Disability Insurance
Voluntary Worksite Benefits such as Accident, Critical Illness, Hospital
Business Office Manager Requirements:
High School diploma or equivalent required, Bachelor's Degree or Associate’s Degree preferred
1 – 2 years Business Office experience in a Healthcare setting
Must be comfortable multitasking
Geriatric and long-term care experience preferred
Computer and Collection experience
Human resources experience preferred
Proficiency in Microsoft Office suite and other relevant software applications
Ability to effectively multi-task, coupled with a high level of problem solving and “follow-through”
Experience with Marketing a plus
Detail-oriented and organized
Ability to communicate clearly and effectively with resident families, staff, vendors and insurance companies via telephone, email and/or written method
AAP/EEO Statement
Our facility provides equal employment opportunities. We are committed to complying with all state, federal, and local laws that prohibit discrimination in employment, including recruitment, hiring, placement, promotion, transfers, compensation, benefits, training, programs, reductions in workforce, termination, and recall. Our facility strives to provide equal opportunity for employment to all individuals who are properly qualified and able to perform the duties of their employment, without regard to employees’ legally protected characteristics (“protected class”) including: age, sex, race, color, creed, religion, national origin, ancestry, citizenship, marital status, pregnancy, medical condition, physical or mental disability, sexual orientation, gender identity, sex stereotyping, or genetic information.