What are the responsibilities and job description for the Clerk - El Pueblo - Women Infant & Children (WIC) position at El Rio Health?
The primary goal of the El Rio Health
WIC Clerk is to support El Rio’s Mission of providing comprehensive, quality health care that is affordable and accessible to all who may have healthcare needs, by successfully performing the primary essential functions. \nEssential Job Functions : \n\nPrepares and maintains the front desk / reception area for receiving clients, maintaining a clutter-free. \n\nprofessional workstation.\n\nProvides excellent customer service in person and / or by telephone. \nDemonstrates self-initiative by being aware of work environment and acts as a team player to assist coworkers and others.\nUnderstands and complies with all organizational Code of Conduct standards, Policies and Procedures, and Service Excellence requirements (AIDET) at all times with all clients, visitors, and employees.\n\n\nMaintains a clean, safe, and hygienic work environment in compliance with all Policies and Procedures including but not limited to work areas, workstations, examination rooms, hand washing, infection prevention and control etc. for this position.\nDemonstrates an understanding of and proficiency with the application of all compliance and reporting requirements respective to Joint Commission Certification (JCC) standards.\n\n\nMaintains security and inventory of benefit supplies (Farmers market Checks and eWIC cards). \nMaintains patient confidentiality by controlling the environment and information being disclosed to authorized individuals.\n\n\nDetermines WIC program eligibility in accordance with local, state, and federal regulations and procedures. \nExplains program procedures, regulations, processes and timeframes to applicants and representatives, utilizing WIC Rights and Obligations. \nProvides instructions for participants who do not comply with program procedures and regulations and supports bringing participants into compliance. \nConducts interviews and accurately documents information on residency, income, and family situation in a computerized participant database.\nSchedules and re-schedules participant appointments according to allowable time limits. \nGenerates and provides a diverse set of reports as assigned or requested, by using available reporting.programs linked to organizational software databases.\n\n\nPlans and participates in community outreach activities. \nAttends meetings, trainings, and conferences as required.\n\nMinimum Education and Experience : \n\nHigh School Diploma or General Education Diploma (G.E.D.)\n\n \nRequired Licenses, Certifications, and Registrations : \n\nCurrent certification in Basic Life Support (BLS) for health care providers. \nLevel I fingerprint clearance card : current valid and in good standing or have applied for it within seven.\n\nworking days after beginning employment.\n\nEmployees in this position are required to have reliable transportation that can meet any operational reassignments of the organization during the workday. If an employee is driving during work hours, the employee is required to possess a valid driver’s license and must comply with Arizona vehicle insurance requirements.\n\n \nPreferred Education, Experience, Skills, Abilities : \n\nPrior work or volunteer experience in a healthcare setting.\nBilingual (English / Spanish) with the ability to speak, read, and write in both languages.\n\nEl Rio Health is a diverse and inclusive organization. We are invested in helping you and your family Create Tomorrow.\n \n
