What are the responsibilities and job description for the Public Areas Attendant position at El Roblar Investment Property Manager LLC?
Role Summary
We are looking for somebody to help set up and create an environment and build a team. The essential function of the Housekeeping Public Areas Attendant is responsible for providing luxury housekeeping services to property’s interior and exterior facilities reporting to housekeeping management team.
Principle duties and responsibilities include:
The Public Areas reports directly to the Director of Housekeeping and is responsible for providing luxury housekeeping services to all guest rooms, according to procedures established by Hotel El Roblar
The Public Areas Attendant is responsible for the cleanliness, maintenance, and presentation of all public areas within the hotel, ensuring a welcoming and sanitary environment for all guests and visitors.
- Clean and maintain all public areas including lobby, restaurants, pool, gym, offices, restrooms, hallways, stairwells, and other assigned spaces.
- Perform routine and deep cleaning tasks such as dusting, vacuuming, mopping, polishing, and trash removal.
- Replenish supplies in restrooms and public areas (toilet paper, soap, hand sanitizer, etc.).
- Respond promptly to guest requests or complaints in a professional manner.
- Report any maintenance issues, safety hazards, or damage to the supervisor.
- Ensure cleaning equipment and supplies are used and stored properly.
- Follow hotel policies, safety procedures, and health regulations.
- Maintain confidentiality of guest information and hotel data.
Required Qualifications
- One year’s experience in hotel housekeeping or similar position.
- High school graduate or equivalent
- Basic knowledge of general cleaning principles, use of cleaning products, and operation of standard cleaning equipment.
- One year’s experience in hotel housekeeping or similar position.
- Ability to speak in English with guests, co-workers and managers.
- Ability to read labels, instructions and checklists.
- Able to work flexible schedule, including weekends and holidays, according to department needs.
Additional Qualification and Skills
- Experience in a luxury Resort
- Bilingual
- Great communication skills
- Excellent grooming
- Confidence and ability to perform under pressure
- Physical Requirements
Physical Qualifications
1. Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property.
2. Constant need to perform the following physical activities: grasping, turning, finger dexterity.
3. Availability to stand for long periods of time.
4. Lifting/carrying up to 10 lbs. frequently and 25 lbs. occasionally.
5. Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms’ reach.
6. Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.
NOTE: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job related duties assigned by the supervisor.
