What are the responsibilities and job description for the Host/Hostess position at Elastika?
The Moore:
The Moore is a landmark destination in the Miami Design District, comprised of a private members club, hotel and a collection of restaurants, retail, exhibition, event and office space. Housed in the District’s circa-1922 Moore building, the reimagined, nearly 90,000-square-foot space integrates two, four-story structures located at the intersection of NE 40th Street and NE 2nd Avenue, and includes Elastika, the site-specific commission created by the late artist and architect Zaha Hadid for the inaugural Design Miami/ exhibition in 2005.
The Moore’s core programming extends throughout the building’s four floors: The first floor is anchored by Elastika , an all-day dining concept led by Michelin-starred executive chef Joe Anthony. The second floor will house The Club at The Moore, a private members-only destination inclusive of a restaurant, multiple bars, lounges and private dining and event spaces. Located on the third floor, The Workplace at The Moore offers leasable private offices, dedicated desks and limited communal workplace access. The Hotel at The Moore is located on the building’s fourth floor and offers 15 hotel suites that are available for member and non-member bookings. Additionally, the fourth floor is home to The Gallery at The Moore, a 4,500-square foot private exhibition and event space that overlooks the building’s iconic Elastika atrium.
The redevelopment of The Moore is led by boutique hospitality concept developer and operator, WoodHouse. Founded by entrepreneur Brady Wood, WoodHouse creates, owns and operates experiential concepts, ranging from private clubs, restaurants and hotels to live music and entertainment venues.
For more information, please visit www.mooremiami.com, follow us on Instagram @themooremiami or contact us at info@mooremiami.com and at 305-209-2100
Position Overview
At Elastika, A Host is an integral part of creating a warm and welcoming atmosphere for our guests. You will be the first point of contact for guests, greeting them with a friendly smile and providing exceptional hospitality from the moment they arrive. Your role is vital in setting the tone for the dining experience and ensuring that our guests feel valued and well-cared for throughout their visit.
A successful Host at The Club at The Moore will have excellent communication and organizational skills, as well as the ability to multitask in a fast-paced environment. Your warm and engaging personality, combined with your attention to detail, will contribute to creating a positive and memorable first impression for our guests.
Main responsibilities:
- Warmly greet guests upon their arrival, offering a friendly smile and a personalized and memorable first impression.
- Manage the seating and reservation system efficiently, ensuring accurate seating arrangements and timely table turnovers.
- Effectively communicate with guests to understand their seating preferences, special requests, and any specific needs.
- Provide accurate wait time estimates and maintain an organized list during peak hours.
- Collaborated closely with the server team to coordinate seating and ensure a smooth flow of guests throughout the restaurant.
- Maintain a clean and organized host area, including tidying up tables, managing coat check, and keeping the entrance welcoming and presentable.
- Monitor the dining room are to ensure all guests are attended to promptly and any potential issues are addressed proactively.
- Handle guest inquiries and concerns with professionalism and escalate issues to management when necessary.
Qualifications:
- Previous experience as a Host or in a customer service role is preferred.
- Exceptional communication and interpersonal skills.
- Strong organizational skills.
- Ability to multitask and remain calm under pressure in a fast-paced environment.
- Positive attitude and a genuine passion for providing excellent hospitality.
- Basic computer skills to manage reservation systems and communicate effectively.
- At least 18 years old.
Benefits
We offer a highly competitive salary and benefits package.
Medical, Vision, Dental, Hospital Indemnity, and Life Insurance.
Vacation, Personal and Holiday Pay.
Why work with us
This is a chance to be part of a community that doesn't just follow trends — it sets them. The Moore is a place where your ideas and contributions will be celebrated. By joining us, you'll be stepping into an environment that nurtures personal growth and celebrates individuality.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Work Location: In person
Salary : $20 - $25