Agency Administration

Join ELCO Mutual, a stable and growing Lake Bluff life insurance company with over 75 years of experience in life insurance and annuities. We have doubled our size since 2020 and need a motivated and experienced Agency Administrator to serve our growing employee base. This family-oriented business understands the importance of work life balance and providing opportunities for our employees to stretch to reach their potential.

Position Summary: This position exists to provide the services necessary to support the recruiting, training, licensing, contracting and termination of producers, organizations, and brokers of ELCO’s diverse distribution systems. Provides support to the Sales Agency Department. Assists with the creation of producer training materials and content for the agent portal are also responsibilities of this position. The challenge of this position is to build contracts to support specified commission structures, and to ensure licensing and contracting follows state statutes, laws and guidelines.

Job Responsibilities:

• Support event coordination for agency events
• Attending select agent events
• Convention coordination with sales team – administration functions
• Assists in acquiring and distributing promotional items for agents
• Performs administrative duties, such as, distributing sales materials, contracting, approving, and appointing agents, creating and maintaining agent files, maintaining appointment renewals, tracking agent requirements, agent terminations
• He/she is often the first contact that a potential agent would have with ELCO, and it is their responsibility to work with the sales department to engage these prospects from initial contact to appointment to active producer
• Assisting agents with life insurance and annuity application questions, including sales illustration software, electronic signature platform, underwriting prescreening questions and suitability questions
• Fosters a relationship with our agent base which encourages loyalty to ELCO accomplished by regular correspondence and contact
• Maintain broad understanding of all ELCO products and procedures, with the ability to answer questions and provide detailed information to agents
• Monitors agent production and commissions
• Works in collaboration with the marketing team to generate agent educational training materials and presentations
• Coordinates mass print agent mailings such as commission addendum changes and agent lists
• Participate in staff meetings by providing feedback, ideas, and suggestions necessary for our continued pursuit of agent satisfaction
• Takes personal responsibility for ongoing professional growth by identifying and acting on appropriate training and development opportunities
• Assists with providing content for agency newsletter and agent related email blasts
• Assists with providing technical support to agent with all sales tools
• Occasional travel may be required
• Other duties as assigned.

Success Factors:

• Strong oral and written communications, creative thinker, and able to meet deadlines
• Needs to thrive in a collaborative environment and possess excellent problem solving, decision making and organizational skills
• Knowledge of ELCO’s products and administration processes
• Must have the ability to quickly adapt to new technologies and a willingness to keep their skills and industry knowledge current
• Must take a customer driven approach to creative marketing and advertising materials
• To be detail oriented, able to set priorities, manage time effectively and multitask with daily interruptions
• Self-motivated, strong work ethic, positive attitude, and ability to take direction

Qualifications:

• Must be punctual and highly responsible
• Strong people skills and customer service experience.
• Proficiency in Adobe Acrobat
• Proficiency in Microsoft application, specifically Excel
• Licensed to sell life insurance, a plus

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

*Physical demands: Constant use of both hands, arms reaching handling/ grasping/fingering while keyboarding, using phone, calculator, and other office equipment, writing instructions, filing and performing other administrative duties. Employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

*Work Environment: The noise level in the work environment is usually minimal.

Benefits:

• Competitive Pay
• 90% company contributions towards employee health coverage and 80% company contributions towards dependent health coverage
• Dental and Life Insurance plans fully covered by ELCO
• Annual Performance Bonuses
• Paid Time Off
• 401K Contribution
• Tuition Assistance
• Remote Work Opportunities (after 60-days of employment)
• 37-hour work week-Monday thru Thursday 8:00-4:30, Friday 8:00-1:00

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Ability to Commute:

• Lake Bluff, IL 60044 (Required)

Ability to Relocate:

• Lake Bluff, IL 60044: Relocate before starting work (Required)

Work Location: Hybrid remote in Lake Bluff, IL 60044

Salary : $22 - $25