What are the responsibilities and job description for the CEO Liaison and Operations Coordinator position at Electri-City Inc.?
About Electri-City Inc.
We are a trusted partner for all your electrical needs, providing expert services to residential, commercial, and industrial clients. With over 35 years of experience, we pride ourselves on delivering exceptional results and building long-lasting relationships with our customers.
Job Description
We are seeking a highly skilled and organized CEO Liaison and Operations Coordinator to join our team. As a key member of our office staff, you will be responsible for providing administrative support to the CEO, handling customer inquiries, and ensuring seamless communication with our team members.
- Handle customer requests via phone, email, and other communication channels
- Create and manage customer accounts in ServiceTitan
- Manage the CEO's e-mail and respond to messages in a timely manner
- Coordinate meetings and appointments across multiple calendars
- Develop and implement templates to improve office efficiency
- Provide additional support to the office team as needed
- Assist with special projects related to marketing, sales, research, and more
- Support payroll and timekeeping processes for field employees
- Purchase office supplies and maintain inventory
- Coordinate events and company-wide initiatives
Requirements
To succeed in this role, you should possess:
- Previous experience as an Executive Assistant or in a similar capacity
- Familiarity with construction industry terminology (electrical industry knowledge is a plus)
- Excellent organizational and communication skills
