What are the responsibilities and job description for the Nurse Call Low Voltage Technician position at Electrocom?

Job Description

Nurse Call Low Voltage Technician

Primary Role

Responsible for providing Nurse Call assembly, installation, and service / repair support to Customers.

Responsibilities

Perform assembly, installation, and repair of equipment, materials, and systems as directed, specified, and required in the work orders and project documentation.
Read and understand assigned project documentation, work orders, and determine if additional information is required.
If necessary, schedule assigned projects with the Customers and arrange for material delivery, tools, and equipment needed. Advise Install Manager or PM of requests for equipment, Engineering, and Sales assistance.
Attend regular job meetings when required.
Inform Project or Installation Manager of any problems and concerns with assigned projects.
Maintain updated drawings and documentation for assigned projects.
Report daily / weekly time and activity to the Project or Installation Manager, and update project database information.
Maintain a professional image and build good customer relationships.
Actively participate in personal and professional development, and maintain knowledge of current and new technologies that the company offers.
Comply with Company policies, as well as health and safety issues,
Promote a team environment.
Other duties as required or assigned.

Accountability

The Nurse Call Low Voltage Technician will be accountable to the Project / Installation Manager. Secondary accountability will be to General Manager, employees, and Customers of the company.

Qualifications

Shall possess a two-year electronics degree or equivalent combination of education.

Must possess a strong understanding of Nurse Call systems.

Must possess excellent verbal and written communication skills, as well as interpersonal skills.

Must have strong organizational skills and ability to manage multiple tasks simultaneously.

Must be able to read and comprehend engineering drawings and specification sheets.

Must be proficient in Microsoft Word, Teams, Excel, Outlook, and DOS.

Must possess a strong sense of urgency.

Must possess a 06 Electrical License .

Travel

Some out of town travel required.

Additional Skills and Abilities

Must have excellent written and verbal communication skills.

Must be responsible, self-motivated, self-starter, personable, and well-organized.

Must have superior customer service skills to deal with both internal and external customers.

Must be able to manage multiple tasks simultaneously.

Must have strong interpersonal skills; ability to work with diverse groups.

Must be proficient in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint, and Outlook.

Must be able to demonstrate planning, organizing, and implementing skills which allow the successful completion of a project by a specific due date.

Must be able to effectively handle stressful situations.

Must be able to read and effectively interpret general business documentation.

Must have a valid and current driver’s license.

Physical, Mental and Environmental Requirements

Employee is required to stand, walk, climb, sit, and use hands and fingers.

The employee must regularly lift, carry and / or move up to 10 pounds, frequently lift and / or move up to 25 pounds, and occasionally lift and / or move up to 75 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, and depth perception.

Must not have a fear of heights.

Must be able to drive at night.

Reaching, grasping, and carrying activities also required.

The noise level in the work environment is usually moderate.

Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations.

This job description does not list all the duties of the job. You may be asked by Supervisors or Management to perform other instructions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time.

Company Description

In 2008, Rauland-Borg certified Electrocom as a Stellar Partner, signifying Electrocom’s commitment to quality and customer service in the market it serves. Electrocom maintains this status by following a “Standard of Excellence” along with processes and procedures unparalleled by any other Communication Contractor in the Northwest.

Electrocom supports our clients by providing solutions that balance industry-leading technology and services. This is accomplished by making sure all of our Account Managers, Account Reps, CSR’s, Project Managers, Integration Specialist, and Technicians maintain the latest industry training and proper licenses.

Electrocom’s commitment to providing a high level of customer service, quality products, and installations has continued for close to 70 years. We have an average employee tenure of 15 years, and our technicians are excited to learn about and implement the latest advances in communication technology. It is for these reasons Electrocom is the leader of Communication Systems in the Education and Healthcare Markets in Western Washington.

Company Description

Electrocom was established in 1946 as the “W.D. Lasater Company” by the late W.D. “Dale” Lasater, a WWII veteran, interested in the then fledgling communication industry. The primary focus of the company was industrial, institutional / school, and healthcare communication systems. In 1972, Electrocom was purchased from Dale Lasater by two employees, David Moore and Everett Starkenburg. In 1984, David Moore became sole proprietor and was sole owner of Electrocom until 2014 when Electrocom was purchased by three employees, Dan Crabtree, Ben Swerk, and Matt Wright. In 2008, Rauland-Borg certified Electrocom as a Stellar Partner, signifying Electrocom’s commitment to quality and customer service in the market it serves. Electrocom maintains this status by following a “Standard of Excellence” along with processes and procedures unparalleled by any other Communication Contractor in the Northwest. Electrocom supports our clients by providing solutions that balance industry-leading technology and services. This is accomplished by making sure all of our Account Managers, Account Reps, CSR’s, Project Managers, Integration Specialist, and Technicians maintain the latest industry training and proper licenses. Electrocom’s commitment to providing a high level of customer service, quality products, and installations has continued for close to 70 years. We have an average employee tenure of 15 years, and our technicians are excited to learn about and implement the latest advances in communication technology. It is for these reasons Electrocom is the leader of Communication Systems in the Education and Healthcare Markets in Western Washington.

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