What are the responsibilities and job description for the Sales Operations Analyst position at Electrolux Group?
This position provides support to all NA Major Appliances Sales Channels, with a primary focus on execution of factory direct (Make-To-Order) customer orders. Individual is responsible for maintaining relationships with Sales Channels, Manufacturing Operations, Marketing/Merchandising, Transportation and Warehousing, Product Line, Sales & Operations Planning, and Supply Chain. Role provides direction and support to multiple functions to resolve issues and conflicts that could impact customers.
Essential Duties And Responsibilities
Comfortable working both independently and in a team environment, and must be able to work across functional boundaries
INTERNAL/EXTERNAL COMMUNICATION
This position requires the employee to communicate with external customers on a regular basis.
Equal Opportunity Employer - M/F/Disabled/Vet
Essential Duties And Responsibilities
- Provide support to execute sales plans and fulfill customer orders according to company strategic goals and priorities.
- Develop processes for cross functional communications in relation to transitions, order pull in and push outs, and transportation and warehousing issues
- Manage supply and demand analysis and constraints based on factory allocations/production plans
- Establish relationships with external customers, as needed
- Respond to and resolve customer issues and requests with regard to order fulfillment and delivery
- Develop, manage, and maintain daily, weekly, and monthly reporting, as requested by leadership
- Work with Leadership and Sales teams on monthly allocation process
- Perform ad hoc analysis as required
- Support Cost To Serve analyses and improvements
- Work with IT to develop new and streamlined processes from order to delivery
- All other responsibilities as assigned
- Bachelor’s degree in Supply Chain, Logistics, Business or a related field is preferred.
- 4-6 years of Sales Operations, Supply Chain, Logistics, Inventory Planning & Replenishment or otherelevant experience
- Proficiency in Microsoft Office required
- Proficiency in SAP preferred
- Minimal travel required
- Unquestionable business ethics and integrity
- Robust Business Acumen
- Strong analytical, planning, and organizational skills
- Solid Understanding of accounting and financial concepts a plus
- Highly motivated/ Driven/ Proactive approach to business needs
- Continuous improvement mindset
- Strong interpersonal & communication skills
- Ability to adjust/react quickly to changes and changing priorities
Comfortable working both independently and in a team environment, and must be able to work across functional boundaries
INTERNAL/EXTERNAL COMMUNICATION
This position requires the employee to communicate with external customers on a regular basis.
Equal Opportunity Employer - M/F/Disabled/Vet
