Housekeeping Supervisor

SUMMARY :

Element Bozeman - Housekeeping Supervisor

Assists in supervising housekeeping personnel, cleans and inspects hotel guestrooms, bathrooms, corridors, lobbies and completes laundry by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Cleans guestrooms, bathrooms, corridors, lobbies, and laundry as needed or assigned.
• Assigns work to housekeeping personnel when the Executive Housekeeper is absent.
• Assists in training / developing personnel in housekeeping duties, safety, and KHC policies / procedures.
• Communicates regularly with the Front Desk on status of room inventory and updates front desk system as necessary or allowed.
• Ensures guest satisfaction through quick attention to questions, concerns, or problems.
• Communicates needs for room supplies, furniture / room renovation or replacements, and room maintenance.
• Examines carpets, drapes, and furniture for stains, damage, or wear. Assists in the planning of carpet shampooing, turning of mattresses, and spring / fall extensive cleaning.
• Checks and counts linens and supplies.
• Record inspection results and notifies cleaning personnel of inadequacies.
• Assists Executive Housekeeper in the proper storage and security of all housekeeping room keys.
• Assists with guest lost and found items.

KHC POLICIES :

SUPERVISORY RESPONSIBILITIES :

QUALIFICATIONS :

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

EDUCATION and / or EXPERIENCE :

LANGUAGE SKILLS :

MATHEMATICAL SKILLS :

REASONING ABILITY :

PHYSICAL DEMANDS :

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to handle, grasp or type; and stoop, kneel, crouch, bend or twist. The employee frequently is required to reach with hands and arms; talk or hear; smell; and to push, pull or lift over 10 pounds. The employee is occasionally required to sit and climb or balance. The employee must frequently lift and / or move up to 10 pounds and occasionally lift and / or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT : The work environment described here are representative of those an employee encounters while performing the essential functions of this job. All employees must follow proper safety precautions at all times to avoid injuries. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals (such as bleach), outside weather conditions, blood-borne pathogens and power tools or power equipment such as floor buffers, etc. The noise level in the work environment is usually moderate.

ACCOMMODATION : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

CRISIS MANAGEMENT : Must be able to handle a crisis in a calm, effective manner. This includes upset guests, fire, tornado, armed robbery and assault, bomb threats, and accidents.

Salary : $21 - $23