What are the responsibilities and job description for the Hotel Assistant General Manager position at Element Cartersville?
Overview
We are seeking a dedicated and experienced Assistant General Manager to join our team. In this role, you will support the General Manager in overseeing daily operations, ensuring exceptional guest experiences, and maintaining high standards of hospitality. The ideal candidate will possess strong leadership skills, a passion for the hospitality industry, and a commitment to providing outstanding service in a fast-paced environment.
Responsibilities
- Assist in managing the front desk operations, ensuring efficient check-in and check-out processes for guests.
- Supervise hotel staff, providing training and support to enhance performance and service quality.
- Oversee guest relations, addressing inquiries, concerns, and feedback to ensure satisfaction.
- Collaborate with the General Manager on budgeting and financial planning to optimize operational efficiency.
- Maintain high standards of cleanliness and organization throughout the hotel premises.
- Implement hotel policies and procedures while ensuring compliance with safety regulations.
- Coordinate with various departments to ensure seamless service delivery for guests.
- Assist in managing inventory and supplies to maintain operational readiness.
Skills
- Proven experience in hotel management or a similar supervisory role within the hospitality industry.
- Strong leadership abilities with a focus on team development and motivation.
- Excellent guest relations skills with a customer-centric approach.
- Proficiency in budgeting and financial management related to hotel operations.
- Experience in front desk and housekeeping operations is highly desirable.
- Bilingual skills are a plus, enhancing communication with diverse guests.
- Ability to work effectively under pressure while maintaining attention to detail.
- Strong problem-solving skills and adaptability to changing situations within the hotel environment.
Join our team as an Assistant General Manager where you will play a crucial role in delivering memorable experiences for our guests while fostering a positive work environment for our staff!
Job Type: Full-time
Pay: $37,000.00 - $42,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Morning shift
- Night shift
Experience:
- Hotel management: 1 year (Required)
Ability to Commute:
- Cartersville, GA 30121 (Required)
Ability to Relocate:
- Cartersville, GA 30121: Relocate before starting work (Preferred)
Work Location: In person
Salary : $37,000 - $42,000