What are the responsibilities and job description for the Business support and claims administrator position at Element Moving and Storage?
Element Moving & Storage is a leading moving company known for our professionalism, efficiency, and dedication to customer satisfaction. We are looking for a Business Support & Claims Administrator to oversee office operations, customer service, claims processing, and payroll administration. This role is essential to ensuring smooth business operations and top-tier client support.
Key Responsibilities:
✅ Business & Office Support: • Manage day-to-day office operations, including scheduling, correspondence, and records management. • Coordi nate communication between departments to streamline internal processes. • Mainta in organized documentation for compliance and operational efficiency. • Provid e administrative support to leadership as needed. ✅ Customer Service & Claims Management: • Serve as contact for customer inquiries and service-related issues. • Handle claims processing, documentation, and resolution, ensuring a fair and efficient experience for customers. • Commun icate effectively with clients and internal teams to resolve issues promptly. • Mainta in accurate records of claims and follow up on outstanding matters. ✅ Payroll & Financial Administration: • Enter payroll for employees and contractors, ensuring accuracy and compliance. • Manage timesheets, track hours, and address payroll discrepancies. • Work w ith the accounting team to ensure proper record-keeping and compliance with company policies. tions & Skills: ✔ Experience in office administration, customer service, or claims management. ✔ Strong organizational and multitasking abilities. ✔ Excellent problem-solving and communication skills. ✔ Proficiency in Microsoft Office (Excel, Word, Outlook) and payroll software. ✔ Experience in claims processing or HR/payroll functions is a plus. ✔ Ability to work independently and take initiative in a fast-paced environment. Us? • Compet itive salary based on experience. • Opport unities for growth within the company. • A supp ortive and dynamic team environment. • The ch ance to be part of a company that values professionalism and efficiency. orward to hearing from you!
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