HVAC Service Technician

Summary 

The Residential Service Technician is responsible for the service, maintenance, and repair of various makes and models of heating, ventilation, and air conditioning (HVAC) equipment. This position requires a thorough understanding of HVAC operating principles, troubleshooting techniques, and adherence to workplace safety protocols.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Minimum Qualifications

• US Work Authorization.

• High school or GED.

• 2-year technical degree and/or equivalent field experience.

• Knowledge of methods, tools, and equipment used in the repair of heating and air conditioning equipment in residential and light commercial buildings.

• Good mechanical aptitude.

• Valid driver’s license.

• Self-supervising - work by direction of the division manager(s).

• Ability to pass background check and drug screen.

Knowledge, Skills, and Abilities:

• EPA Certification, Universal

• Mechanical license preferred

• OSHA 10 or 30-hour

• NATE Certification

• Intermediate computer skills – Microsoft Office applications (Outlook, Excel, & Word).

• Knowledge of mechanical, system controls, and power distribution.

• Team player mindset with a positive attitude.

• Customer service skills.

• Strong technical communication and problem-solving skills.

• Organized, detail oriented, forward thinking, and reliable.

• Trouble-shooting skills to perform any necessary repairs or modifications to compressors, motors, condensers, fans, thermostats, ducts, gas lines, and other mechanical equipment.

Supervisory Responsibilities

Depending on project requirements – some supervision of Junior Technicians and Assistants, as necessary.

Essential Functions

• Service, maintenance, and repair various makes and models of HVAC equipment.

• Understand the operating principles of heating, air conditioning, and work safety practices related to HVAC work.

• Utilizing equipment manuals and schematics to facilitate troubleshooting.

• Training & supervising junior technicians, as required.

• Compliance with site safety, security, and housekeeping.

• Reports to the Department Manager, Supervisor or Coordinator by direction.

• Other duties and responsibilities as required to ensure customer satisfaction and smooth operations.

Physical Demands and Work Environment

This positions works in a varied environment, including both indoor and outdoor settings, often visiting different locations like homes, businesses, schools, and hospitals, frequently requiring working in tight spaces, attics, crawl spaces, and sometimes in inclement weather, while performing maintenance, installation, and repair of heating, ventilation, and air conditioning systems; this may involve climbing ladders, lifting and carrying heavy equipment, crawling and crouching, bending and reaching, standing and walking, fine motor skills, and working with electrical components, with safety precautions essential due to potential exposure to extreme temperatures; hot, cold, damp, dusty, and confined spaces. This position requires being able to regularly life up to 75 pounds, and occasionally lift over 75 pounds.