Engagement Manager

Role Overview

We are seeking a Digital Commerce expert to develop and execute our comprehensive Digital Commerce strategy. In this role, you will lead the development of new products and services aligned with our company's business goals while overseeing cross-functional teams to ensure successful product launches and ongoing support.

Job Title: Engagement Manager, Digital Commerce

Location: Arlington VA

Job Type: Full Time

Key Responsibilities

• Develop and execute a comprehensive Digital Commerce strategy that aligns with the company's overall business goals and objectives.
• Lead the development of new products and services that meet the needs of our customers.
• Lead cross-functional teams, including Engineering, Design, Data Science, and Operations, to ensure successful product launches and ongoing support.
• Work closely with the Technology team to ensure our technology platforms and tools meet customer needs and deliver business value.
• Monitor and analyze product performance, using data insights to inform product development and marketing strategies.
• Work hands-on with data, solutioning, client presentations, and deliveries as required (Mandatory).
• Build and maintain strong relationships with key stakeholders, including customers, partners, and internal teams.
• Identify and implement risk mitigation strategies and manage client escalations.

Qualifications

• Strong understanding of Digital Commerce strategies, market trends, and best practices.
• Proven track record of developing and launching successful products and services.
• Experience working in a fast-paced, agile environment.
• Excellent communication, collaboration, and leadership skills.
• Strong analytical and problem-solving skills.
• Experience in risk mitigation and client escalations.
• Expertise in Digital Commerce (Mandatory).
• Product management experience (Mandatory).
• CPG industry understanding (Mandatory).
• Client relationship management skills (Mandatory).
• Experience managing incremental releases (Preferred).