What are the responsibilities and job description for the Marketing Manager (Account Executive) position at Element?
As an Account Executive, you’ll play a pivotal role in developing solid client relationships, formulating marketing solutions, and supporting our mission to deliver great work that works. Do you love to catch the small stuff while sharing the bigger vision? Then you’ll love to collaborate with our talented team of creative marketers, guiding projects from initial brief to final execution while managing client communications, budgets, and timelines. If you’re a proactive problem-solver with a keen eye for detail and a knack for understanding client needs, we’d love for you to join our team!
Reports to the Director of Account Services.
Desired Skills and Attributes:
- Serves as the primary client contact on assigned accounts and is responsible for all ongoing communications including establishing weekly meetings or calls, creating agendas, setting kick-offs and responding promptly to all phone calls and emails.
- Effectively collects information and formulates creative briefs for new project kick-offs.
- Coordinates and implements multiple projects and programs from kickoff to completion with minimum supervision.
- Proactively seeks feedback from clients to keep projects moving.
- Leads client meetings and conference calls and follows up with meeting notes and to-dos both internally and with client teams.
- Actively participates in the strategic planning process in conjunction with the Director of Account Services and translates marketing plans into timelines, budgets and to-do lists.
- Collaborates with key agency subject matter experts to ensure strategies are integrated, deadlines are met, quality of work is up to standard and that the account is running profitably.
- Effectively presents and sells all agency work and proposals to clients and can speak eloquently about the strategic value of our work.
- Keeps apprised of clients’ brands/products/services/marketing developments as well as trends and competition within the industry to ensure all communications are on the cutting edge of industry standards.
- Maintains client revenue level against the business plan and quarterly projections, including: maintenance and reconciliation of client budgets, billing and approval of invoices, and quarterly projections.
- Serves as quality control on all deliverables to ensure they are on-strategy, on-message, up-to-par with client expectations and always catered to the strategic marketing objective.
- Actively seeks additional projects/new business from client.
- Maintains a solutions-focused, proactive team work style.
- Consistently promotes a positive work environment and culture.
Experience:
- 3-5 years experience in mid-level marketing positions and/or demonstrated superior performance as an account executive
- Bonus points for agency experience
- Highly responsive and service-oriented
- Ridiculously good time management and organizational skills
- Excellent verbal and written communication skills
- Proven ability to translate strategies into timelines, budgets, and to-do lists as well as manage their day-to-day implementation
- You LOVE process but also own the results – not just the tasks
- Exceptional attention to detail
- A personal development mindset with the aspiration of growing with the organization
- Strong meeting facilitation skills
- Passion for working with people
- Creative sensibility; while you gravitate toward process you also consider yourself a creative person at the end of the day
