Associate Training Manager

The Opportunity:

Elemental LED is a technology company that engineers, manufactures, and sells lighting solutions. Based in Reno, Nevada, the company supports global lighting innovation. U.S.-based operations include product engineering, manufacturing, sales, and customer service and support.

The company develops and holds patents in diverse fields, including optics, LED light engines, electrical circuitry, power, and related components.
We sell through multiple sales channels in North America, Europe, the Middle East, and elsewhere via a comprehensive network of salespeople and independent Sales Rep Agencies.

The Economic Development Authority of Western Nevada (EDAWN) has awarded Elemental LED as the "Company of the Year-Large" at the 7th Annual EDAWN Existing Awards event and "Employees First - Large" at the 10th Annual EDAWN Existing Industry Awards event. 

Take a moment and explore our culture at Elemental LED, Inc. with these great employee-driven videos:

• Culture at Elemental LED
• Elemental LED's DIY Contest

The Perks and Benefits: 

• Medical, Dental, Vision, Life/AD&D, Short Term and Long-Term Disability Insurance (100% PAID by employer), available first of the month, following the date of hire
• Company-matched 401(k) Plan, at 5%, no vesting schedule
• Discretionary Time Off (DTO)
• Parental Leave (PL)
• Sick Time Off (STO)
  
• Seven Paid Holidays
• Pre-Tax Flexible Spending Accounts (FSA)
  
• Tuition Assistance
  
• Employee Discount
  
• Employee Referral Bonus Program

What You Get To Do:

This position is responsible for delivering comprehensive training to our target audience, which may include distributors, contractors, integrators, specifiers, and rep agencies, focusing on enhancing their knowledge of products, processes, and best practices.  Lighting experience is required for this position. The Associate Training Manager will be actively engaged in on-site visits to dealer and distributor regional locations, where they will provide hands-on training as well as supporting corporate trainings at our Reno location. This role also includes developing and updating training content tailored specifically for target audiences, ensuring it aligns with their unique needs and challenges. Constantly evolving training content and creatively showcasing our lighting story is critical to our teams’ success.

The Associate Training Manager will assess training needs from direct customer feedback and adapt content to address specific areas of improvement. Our comprehensive training programs will provide the skills and insights needed to excel in the dynamic world of LED lighting.

This position requires frequent travel to target audiences for training sessions. The Associate Training Manager must have a passion for storytelling, fostering engagement and commanding the attention of unique audiences focused in the lighting industry.

Challenge Yourself – The Specifics:

• Conducting in-field training sessions at dealer and distributor sites to ensure a thorough understanding of company products and processes
• Developing, assessing, and updating training content specific to customers, ensuring it aligns with their unique needs and challenges
• Act as an additional point of contact for training-related questions and support
• Organize and execute training events, workshops, and conferences specifically for dealers and distributors, i.e., annual meetings, product launch events, or skill-building workshops
• Continuously stay up-to-date with product changes, industry trends, and competitor offerings
• Create dynamic training presentations to enhance both customers and employees’ product knowledge
• Collaboratively work with Training team members to coordinate event details, ensuring success for customers
• National travel may be required up to 50% of the time
• Performs other duties as assigned

You Have a Unique Combination of Skills, Talents and Mindset, Including Many of the Following:

• Bachelor’s degree in Business or related field or equivalent work experience
• A minimum of three (3) years of experience in training, learning, and development, or a similar role, preferably focused on field-based training or distributor/dealer support or an equivalent combination of experience and training are typically required
• Lighting industry experience is required
• A deep understanding of the Company’s products, including features, applications, and competitive advantages, as well as general knowledge of the industry in which the Company operates
• Strong knowledge of learning theories, instructional design, and training delivery methods
• Understanding how to create engaging, effective training programs that can be tailored for diverse audiences, including technical and non-technical learners
• A foundational knowledge of sales techniques and customer service best practices, mainly as they apply to dealers and distributors
• Experience or knowledge related to field training logistics, such as planning travel schedules, organizing training sessions on-site, and adapting to various environments and facility limitations
• Ability to conduct training sessions on-site or in remote settings, adapting training styles to different environments and varying levels of target audiences’ knowledge
• Technical knowledge of electrical and lighting automation systems, preferred
• Knowledge of manufacturing, electrical practices, and concepts
• Extensive knowledge of linear lighting products, including, but not limited to, basic product understanding, quotations, project layout, technical aspects, lighting terminology, and troubleshooting
• Knowledge of modern office practices, methods, and computer equipment and applications related to the work, Google Suite preferred
• Knowledge of English usage, grammar, spelling, vocabulary, and punctuation
• Ability to build strong, positive relationships with varying audiences
• Ability to think on your feet, adapt to various field environments, and resolve training-related issues as they arise
• Ability to design and develop training materials that are engaging, relevant, and tailored to the unique needs of each target audience
• Strong organizational skills to manage training schedules, travel logistics, and deadlines, as well as the ability to handle multiple training projects simultaneously
• Ability to work independently and manage time effectively, especially given the field-based nature of the role, which often requires minimal supervision
• Techniques for providing a high level of customer service by effectively dealing with the customers

About Us: 

Visit us at www.elementalled.com or call 877-564-5051.

Elemental LED, Inc. is an at-will and drug-free workplace, as well as an Equal Opportunity Employer. 

Salary : $75,000 - $95,000