What are the responsibilities and job description for the Customer Experience Specialist position at Elements Massage?
We're seeking a highly organized and results-driven individual to join our team as a Wellness Membership Sales Expert. In this role, you will be responsible for selling our wellness membership program and building strong relationships with our clients.
As a key member of our front desk team, you will work closely with our management team to achieve sales targets and provide a positive experience for our clients. If you're a skilled communicator with a passion for sales and customer service, then this could be the perfect opportunity for you.
We offer a competitive hourly rate, monthly bonus pay based on meeting wellness membership sales targets, a complimentary monthly massage, paid time off, and optional participation in supplemental benefits through Alfac and CalSavers retirement benefits program.
Key Responsibilities:
- Sell our wellness membership program and build strong relationships with clients
- Provide exceptional customer service to clients and ensure their needs are met
- Work closely with our management team to achieve sales targets and improve overall business performance
- You must be able to analyze sales data and identify opportunities for growth
