What are the responsibilities and job description for the Barista Customer Experience Specialist position at Grand Canyon Resort Corp.?
About the Role
As a Barista Customer Experience Specialist at Grand Canyon Resort Corp., you will be responsible for delivering exceptional service to every guest, every time. You will become proficient in creating expertly-crafted beverage and food products by following recipes and processes to ensure quality and consistency.
Key Responsibilities
- Provide outstanding customer service to every guest, every time.
- Become proficient in creating expertly-crafted beverage and food products by following recipes and processes to ensure quality and consistency.
- Evaluate proper health, safety, and sanitation processes are in place and being followed for the safety of all guests and team members.
- Ensure that all guest-related issues are resolved promptly while maintaining a high degree of tactfulness and respect for the other party.
Required Skills and Qualifications
- Able to adapt and learn quickly.
- Able to build professional interpersonal relationships with guests and team members.
- Able to follow instructions and ensure quality and consistency of products.
- Excellent verbal communication skills.
