What are the responsibilities and job description for the Studio Manager - Sales / Customer Service position at Elements Massage?
Overview
Are you a STRONG COACHING LEADER with GREAT CUSTOMER SERVICE SKILLS and PASSION FOR HELPING OTHERS? Elements Massage® in Mesa Gateway is looking for a studio manager to oversee sales and operations for a Massage Therapy wellness studio. This is NOT a clerical management position; this is a hand-on, customer and employee facing management position.
The ideal candidate is a leader everyone loves working for, makes coming everyday to work enjoyable for everyone and most important, makes everybody feel cared, listened and understood. He / she is proud of the work environment and culture. At Elements Massage we strongly believe that businesses don’t create value, people create value, and if we create a great place to work, then great work will take place. We think that the Employee Experience preceded Employee Performance and not the other way around.
The studio manager is responsible for the oversight of the daily operations of the Elements Massage studio, a membership based massage studio in the wellness industry. This position ensures that the studio is providing industry leading experience for each and every client and team member. The studio manager will also be responsible for coaching and mentoring the studio staff to ensure our high level of standards.
In addition to daily operational responsibilities, this position will strive to meet established studio goals and objectives in the areas of member growth, staffing levels including low turnover levels, recruiting and hiring objectives, and above all ensure a flawless experience for anyone who enters the studio, both team members and clients.
Elements Massage ® Studio Manager Benefits :
- Competitive pay and bonus structure
- 401(k) retirement plan
- Paid Time Off (PTO)
- Free massage therapy services
- Employee discounts
Responsibilities
Superstar Managers at Elements Massage will :
Management Responsibilities
Qualifications
Manager Qualifications - A great manager believes in the therapeutic benefits of Massage Therapy, and has the following :
Legal Disclaimer
Each Elements Massage® studio is independently owned and operated. Franchise owners (or their designated hiring managers) are solely responsible for all employment and personnel decisions and matters regarding their independently owned and operated studios, including hiring, direction, training, supervision, discipline, discharge, compensation (e.g., wage practices and tax withholding and reporting requirements), and termination of employment. Elements Therapeutic Massage, LLC (ETM) is not involved in, and is not responsible for, employment and personnel matters and decisions made by any franchise owner. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Benefits vary by independently owned and operated Elements Massage® studios. Elements Massage® and Elements Massage design are registered trademarks owned by ETM.
