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Secretary/Receptionist

Elena's Flowers
Cleveland, OH Full Time
POSTED ON 4/5/2025
AVAILABLE BEFORE 6/5/2025

Job Summary
We are seeking a dedicated and organized Receptionist/Secretary to join our team. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer support while managing various administrative tasks. This role requires a professional demeanor, strong communication skills, and the ability to multitask effectively in a fast-paced environment.

Responsibilities

  • Greet and assist clients and visitors in a friendly and professional manner.
  • Manage incoming calls using phone systems, directing calls to appropriate personnel.
  • Maintain an organized office environment, including managing office supplies and equipment.
  • Handle calendar management for appointments and meetings, ensuring efficient scheduling.
  • Perform proofreading of documents to ensure accuracy and professionalism.
  • Provide customer support by addressing inquiries and resolving issues promptly.
  • Assist with clerical duties such as filing, data entry, and maintaining records.
  • Support medical receptionist tasks if applicable, including patient check-in and appointment confirmations.
  • Utilize Google Suite for document creation, spreadsheets, and presentations as needed.
  • Collaborate with team members to ensure smooth office operations.

Qualifications

  • Proven experience as a receptionist or in a similar administrative role is preferred.
  • Proficiency in Google Suite applications (Docs, Sheets, Calendar).
  • Familiarity with phone systems and office management practices.
  • Strong proofreading skills with attention to detail.
  • Excellent customer support skills with a friendly demeanor.
  • Bilingual candidates are highly encouraged to apply for enhanced communication capabilities.
  • Strong organizational skills with the ability to manage multiple tasks efficiently.
  • Previous experience as a medical receptionist is a plus but not required.

Join our team where your contributions will be valued, and you will have the opportunity to grow within a supportive work environment!

Job Type: Full-time

Pay: $16.67 - $17.76 per hour

Expected hours: 20 – 40 per week

Benefits:

  • Employee discount
  • Flexible schedule

Schedule:

  • 4 hour shift
  • 8 hour shift
  • Day shift
  • Morning shift
  • Weekends as needed

Work Location: In person

Salary : $17 - $18

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