RN Triage Nurse

RN Triage Nurse

Location: This position is primarily a Virtual/Remote role.

Work Shift: 4/10 works shifts, 1:00 pm to 11:00 pm (Central Standard Time) and every two weeks, full weekend shift.

The RN Triage Nurse is responsible for triaging acute care needs and issues telephonically. Utilizing department guidelines, completes triage process and applies established criteria to assign members to appropriate care management component. Collaborating with team members and providers to provide appropriate level of care.

How you will make an impact:

• Utilizes the nursing process to meet an individual’s health needs.

• Learns to develop favorable working partnerships and collaborative relationships with members, healthcare service providers, and internal and external customers to help improve health outcomes for members.

• Works in collaboration with medical management and care management associates to identify issues, problems, and resource needs and assign to appropriate care management program.

• Documents appropriate clinical information, decisions, and determinations in a timely, accurate, and concise manner.

• Monitors inbound calls and tasks by attributed care members.

• Assigns patients to Nurse Practitioners when necessary.

Minimum Requirements:

• Requires an AS in nursing and a minimum of 2 years of acute care clinical experience; or any combination of education and experience, which would provide an equivalent background.

• Current, unrestricted RN license in the applicable state(s) required.

Preferred Skills, Capabilities and Experiences:

• BS in nursing preferred.

• Telehealth experience.

• Emergency Room and/or Urgent Care experience.

• Experience with EMR systems.

• Experience in managing complex care cases for developmental disabilities and chronically ill patients strongly preferred.

• RN Compact license.

• Ability to understand clinical information and prepare a concise summary following department standards strongly preferred.

• Basic knowledge of the medical management and care management process and role preferred.

For candidates working in person or remotely in the below location(s), the salary* range for this specific position is $65,600 to $113,160

Locations: Hawaii and New Jersey

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.