What are the responsibilities and job description for the Concessions+ position at Elevate Entertainment Group?
About Us
Austin-based Elevate Entertainment Group creates boundary-pushing entertainment destinations that connect people through the power of shared experiences. As an Inc. 5,000 Fastest Private Growing Company and the nation’s leading and largest operator of cinema-entertainment centers, the Elevate Entertainment Group portfolio of brands includes EVO Cinemas, EVO Entertainment, Elevate Rewards, ShowBiz Cinemas, Times Square Grand Slam and Violet Crown Cinemas. The organization offers a broad slate of activities including movies, bowling, games, and attractions like climbing walls, virtual reality, ropes courses, and bumper cars. Guests can enjoy refined food and beverages from their scratch kitchens and bars while immersing themselves in a variety of entertainment options for everyday fun.
Job Description
As a Concessions Attendant at Elevate Entertainment Group, you will be responsible for preparing and serving food and beverages to guests. You will ensure a high level of customer satisfaction through friendly service, quality products, and maintaining a clean and safe environment.
Responsibilities include but are not limited to:
- Provide friendly and efficient service to guests.
- Handle cash and process transactions through a point-of-sale system.
- Respond to guest inquiries and address any concerns in a professional manner.
- Follow all health and safety guidelines, including proper food handling and storage.
- Maintain a clean and organized workspace, including sanitizing equipment and surfaces regularly.
- Adhere to alcohol serving regulations and company policies regarding safe alcohol consumption.
- Monitor food and beverage inventory and restock as necessary during the shift.
- Assist with unloading and storing deliveries of food, beverages, and supplies.
- Collaborate with other cast members to ensure smooth operations and provide a positive guest experience.
- Assist with opening and closing procedures, including cleaning and preparing for the next shift.
- Cook and prepare hot food items such as burgers, hot dogs, nachos, and other menu offerings.
- Ability to use various cooking appliances to prepare fried foods such as fries, chicken tenders, and other snacks.
- Ensure all food is cooked to proper temperatures and maintain food safety standards.
- Mix and serve alcoholic beverages including beer, cocktails, and other drinks as per company policy and local laws.
- Check IDs to ensure guests are of legal drinking age before serving alcohol.
- Maintain knowledge of drink recipes and serving sizes.
- Performs other related duties as necessary or assigned.
Skills Abilities included but are not limited to:
- Hospitality-minded attitude; friendly, outgoing, guest focused
- Able to take direction and work together as a team
- Work calmly and execute job duties effectively under pressure
Education Experience Requirements:
- Must be at least 18 years of age
- Availability to work during holidays, nights, and weekends with increased hours during peak times
- Food Handler and State Alcohol Certifications are required prior to start date
Physical Requirements:
- Prolonged periods of standing, walking, climbing stairs
- Must be able to lift 50 pounds at times
- Must be able to work in an environment with loud noise, flashing lights and repetitive motion
Cast Member Benefits:
- Competitive Pay and Growth
- Cast Member Perks - discounts on Movies, Attractions, and F&B!
Elevate Entertainment Group is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
