What are the responsibilities and job description for the Community Liaison HomeHealth position at Elevate Healthcare Services?
Job Summary
As a Home Health Community Liaison, you will play a critical role in promoting and selling home health care services. Your primary responsibility will be to develop and maintain relationships with potential clients and referral sources, such as Skilled nursing facilities, Assisted living facilities, Independent living facilities, physicians, hospitals, and community organizations. You will educate them about the benefits of home health care and how our services can improve the quality of life for patients.
Responsibilities
· Relationship Management: Build and nurture strong relationships with referral sources, including physicians, hospitals, and community organizations. Keep them informed about our services and any updates.
· Sales Strategy: Develop and execute effective sales strategies to achieve targets. Utilize market research and data analysis to identify trends and opportunities.
·Product Knowledge: Maintain a thorough understanding of our home health care services, including medical, therapeutic, and personal care services. Stay updated on industry developments and best practices.
· Marketing Support: Participate in community events and health fairs to raise awareness about our services.
·Customer Service: Provide exceptional customer service to clients and their families. Address any concerns or inquiries promptly and professionally.
· Documentation: Maintain accurate records of all sales activities, client interactions, and referral sources. Ensure compliance with all regulatory requirements.
Skills
· Excellent communication and interpersonal skills. Strong negotiation and closing skills. Ability to work independently and as part of a team. Proficiency in using CRM software and Microsoft Office Suite.
· Attributes: Self-motivated, goal-oriented, and results-driven. Compassionate and empathetic towards clients and their families. Ability to handle sensitive information with confidentiality and professionalism.
Job Types: Full-time, Part-time, Contract
Schedule:
- Monday to Friday
Work Location: On the road
