What are the responsibilities and job description for the Patient Care Coordinator position at Elevate Performance Physical Therapy?
We are seeking a highly organized and detail-oriented person to help create a great experience for our patients! The ideal candidate will play a crucial role in ensuring smooth clinic functionality, providing excellent customer service, and supporting the clinical team. If you are proactive, capable of multitasking, and passionate about patient care, we encourage you to apply. Monday-Thursday 7:45-5:00, Friday 7:45-1:45
Key Responsibilities:
- Serve as the main point of contact for patients, answering phone calls and addressing inquiries.
- Ensure a welcoming and efficient environment for patients and staff.
- Oversee patient scheduling, appointment confirmations, and follow-ups.
- Handle patient registration, insurance verification, and billing inquiries.
- Maintain patient records and ensure compliance with health regulations (HIPAA).
- Coordinate with physical therapists and other healthcare providers to ensure a smooth patient flow.
- Order office supplies and manage clinic inventory.
- Ensure the clinic meets cleanliness and safety standards.
- Assist with patient payments and AR
Qualifications:
- Previous office experience, preferably in a healthcare or physical therapy setting.
- College degree preferred
- Familiarity with medical billing and insurance processes preferred.
- Proficient with office management software (e.g., MS Office, EMR/EHR systems).
- Strong organizational skills with the ability to prioritize tasks and manage time effectively.
- Excellent communication and interpersonal skills.
- Knowledge of HIPAA compliance and other healthcare regulations is a plus.
- Ability to be team- focused in a fast-paced environment.
How to Apply: Please send your resume and a cover letter outlining your qualifications and experience to Info@ElevatePerformanceSD.com. We look forward to hearing from you!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person