What are the responsibilities and job description for the Front Office Manager position at Elevate Physical Therapy?
Join the ELEVATE PT family and MAKE A DIFFERENCE!
Elevate Physical Therapy is determined to become Southern Utah’s preferred physical therapy company for alleviating pain and getting back to full activity. You will get to work with people who are committed to our purpose of empowering others to enjoy life pain free. You will be a part of providing exceptional care to our patients and demonstrating our core values. Our values are: Integrity: Be Authentic, Excellence: Exceed Every Expectation, Accountability: The Buck Stops Here, Respect: Create Camaraderie, and Progress: Rise Together. We are happy to be engaged in our social mission of donating our resources, in time and revenue to feeding hungry children in need.
The Office Manager has the opportunity to “Exceed Every Expectation” with our patients by presenting an exemplary impression as they enter the clinic and in communications via email and phone calls. Your initial exchange will set a precedent for future interaction within the clinic and will build trust resulting in raving fans for all who associate with us.
An Office Manager is responsible for:
- Warmly and enthusiastically greeting patients
- Scheduling patient appointments
- Answering phones
- Referral management
- Educating patients of insurance benefits and financial commitments
- Collecting patient payments
- Tracking authorization of patient treatment
- Assisting patients with intake forms, quality assurance, and outcome measures
- Scanning and filing of medical records
- Maintaining a clean and pristine waiting room
- Making deposits
- Analyzing Key Predictive Indicators (stats) and creating action plans based on trends
- Collaborating with Clinic Director to foster clinic growth and our enhance our ability to serve the community
- Interact with accordance to company values, purpose, and mission statement.
Job Requirements:
- 2 years' experience in an office environment is preferred
- High School Graduation with some advanced education/certifications preferred
- Computer and software proficiency
- Team player attitude, energetic, organized, excellent customer service skills
- Must be able to work in the United States
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Application Question(s):
- How will you add value to Elevate Physical Therapy and the patients we will serve?
Education:
- High school or equivalent (Preferred)
Experience:
- Medical office: 1 year (Preferred)
Work Location: In person
Salary : $18 - $20
